I recently stayed at Andaz and had a fantastic experience. The rooms are situated on high floors, providing breathtaking views and a peaceful atmosphere. The spacious rooms are tastefully furnished and well-equipped. The hotel's location is ideal, and the facilities are top-notch. I particularly enjoyed the complimentary soft drinks and treats in the mini-bar, as well as the evening wine and canapés. The handheld device with free WiFi was a convenient bonus. The spa facilities were also excellent. one of the nicest hotels I've ever stayed at.

I strongly recommend this hotel.

Great views, good location near Royal Gardens. Nice room with large bath. Helpful concierge that arranged a Japanese cooking class.

Felt welcome, no complaints.

The location was perfect, central to excellent shopping areas and close to a major subway stop. The hotel had a modern design with traditional Japanese accents. The staff was friendly and knowledgeable, and the concierge provided helpful recommendations. The bed was comfortable and the Tower View was worth the additional cost. The bathroom was spacious and well designed, and the complimentary wasabi crackers were a nice touch. Breakfast was delicious, and the pool and spa facilities were fantastic.

No.

Blown away by the hotel and service

During our stay at the hotel, we were truly blown away by the level of service and attention to detail. From the moment we stepped into the lobby, we were greeted warmly and made to feel welcome. The room design was absolutely stunning, and the views from our window were breathtaking. We also enjoyed a delicious breakfast buffet, and the lobby bar and rooftop bar provided a vibrant and lively atmosphere in the evenings. The pool and spa area were a definite highlight and helped us relax after a long day of exploring. we were incredibly impressed with the hotel and would highly recommend it.

Convenient location, quiet area, impressive room size, beautiful views, great pool.

None.

I recently stayed at Andaz in Tokyo for a shopping trip with friends. The hotel's location is perfect, just a 5-minute walk to the metro station and two stations away from Ginza. The staff are attentive and always have a smile on their faces. The hotel's design is stunning, and the facilities are great. The highlight for me was the amazing view of the Tokyo Tower from my room. The sushi at The Sushi restaurant was delicious, although a bit pricey. I will definitely be coming back in the future.

100% Recommend this hotel.

The rooms were spacious and modern, with stunning views of the city. The service was excellent, with friendly and helpful staff. The buffet breakfast was one of the best I've ever had.

The location of the hotel was not convenient, with a 10-minute walk to the nearest station and not much to do around the hotel. The common area for guests to have tea and coffee could get crowded and noisy.

We had a fantastic stay at this hotel. The location was paramount - central to excellent shopping areas and not far from major subway stops, making it easy to explore the rest of the city. The hotel itself is modern but still embraces traditional Japanese accents, creating an authentic and energetic atmosphere. The staff were friendly and knowledgeable, providing helpful recommendations and making our stay even more enjoyable. The bed was firm but comfortable, and the Tower View was definitely worth the additional cost. The spacious and well-designed bathroom, along with the best robes, added to the overall luxury. The daily refills of complimentary wasabi crackers were a delightful touch, and breakfast was delicious. We even had the opportunity to check out the pool and spa, which were fantastic amenities.

Nothing, no complaints at all. Every aspect of our stay exceeded our expectations.

The pool and spa facilities were fantastic. Meals in the hotel were consistently delicious. The room had beautiful views and luxurious amenities. The staff were professional and welcoming, ensuring a great experience.

Nothing bad to say.

The value for money at Andaz Tokyo was impressive with spacious and clean rooms, exceeding my expectations. The location was convenient, just a short walk to the metro station and close to Ginza for shopping. The staff was friendly, always wearing a smile and providing thoughtful service.

The breakfast could have been improved with more variety and options.

Great view from the room and lobby, providing a romantic ambiance. Convenient location with easy access to public transportation and nearby attractions. Enjoyed the spacious and well-appointed room with complimentary minibar.

Difficult to locate the hotel entrance. Lack of clear signage made it confusing to find.

The rooms were luxurious and had a great view of the city. The complimentary mini bar was a nice touch. The large bathtub and bath salt provided made for a relaxing soak. The staff were professional and welcoming. The location was convenient, with a short walk to the metro station and easy access to Ginza for shopping. The design of the hotel was impressive, and the facilities were top-notch. The breakfast at The Tavern had a fantastic buffet spread, and the evening cocktails were a treat. the experience was true luxury in style.

We felt incredibly welcomed during our stay and have nothing to complain about.

I had the most fantastic stay at this hotel. The room facilities were excellent - always extra clean and refreshed by the room service staff. The breakfast provided was of very good quality, and the spa services offered were truly superb. I indulged in an amazing massage and enjoyed the excellent tea and coffee served. The calm and quiet atmosphere, coupled with the mesmerizing view from the room, made my stay even more enjoyable. Moreover, the staff at this hotel were incredibly caring and polite.

All was perfect.

Breathtaking views from top location. Spacious, tasteful, comfortable rooms. Competent, helpful staff. Delicious restaurant with live music and great vibes. Pampered with refreshing amenities.

Incredible views and personalized service that exceeded expectations!

During our stay at Andaz, we were pleasantly surprised by the unique concept of checking in. Instead of the traditional front desk, the staff warmly greeted us in the lobby and offered us a comfortable sofa to sit and relax while they took care of the check-in process. This personalized touch made us feel truly valued as guests.