As foreign tourists, we loved the convenient airport transfer and the helpful staff. The location was excellent, with easy access to public transportation and nearby restaurants. The breakfast exceeded our expectations with its quality and variety. The hotel's proximity to the airport made it the perfect choice for a one-night stay.

We were extremely satisfied with our stay and had no complaints at all.

Convenient shuttle service to KIX airport available in the morning. Quiet suburban location near a good sushi restaurant and a seven eleven with an international ATM. Small but clean onsen. Friendly and helpful staff. Comfortable and safe accommodation. Easy access to attractions, sights, shopping, and train station for day trips. Surprisingly good breakfast quality.

This hotel is conveniently located between the airport and the hotel, making it easy to travel to and from Kansai airport. It is also adjacent to a local convenient store, providing easy access to basic essentials. The rooms are clean and quiet, ensuring a peaceful stay. Guests can enjoy a delicious breakfast, with a variety of options to choose from. Additionally, the hotel offers a free shuttle service to the airport, making transportation hassle-free.

The shuttle service is only available every hour, which may cause some inconvenience for guests with tight schedules.

The location was perfect for catching an early morning flight, with a convenient shuttle that runs frequently. the free breakfast that started early in the morning helped us to save money. We loved the peaceful atmosphere of the hotel and found the rooms cozy and well-furnished.

The transportation to and from the hotel, which was not very convenient or accessible. While there was a shuttle available, we had to book and wait for it to arrive.

The staff were friendly and provided excellent service. The rooms were clean and spacious, with a well-designed bathroom. I especially liked the high-floor room with a good view. The breakfast was delicious with a variety of options to choose from.

No major issues, everything was satisfactory.

The airport shuttle was timely and thoughtful, friendly staff with good English, great value for money, comfortable room with amenities like self-controlled aircon and toiletries, nice walk to the marble beach.

Everything great.

Convenient shuttle service to the airport. The free shuttle was reliable and made our travel to and from the airport hassle-free. It was a great convenience for us.

We had a fantastic stay at this hotel near the airport. The staff was helpful and accommodating, making us feel welcome right from the start. The cleanliness of the rooms was impeccable, and the comfortable bedding provided a cozy and relaxing sleep. The hotel facilities were excellent, including a wheelchair-friendly room that catered to our needs. Additionally, the convenient shuttle bus service to and from the airport was a major advantage, especially when traveling with a lot of luggage. The location of the hotel was also ideal, with plenty of eating places just outside, making it easy to grab a meal.

All was perfect.

The free shuttle service provided by the hotel was a major plus. It was prompt and efficient, making our transportation to and from the airport hassle-free. the hotel offered a delicious and varied breakfast, catering to both local and western tastes. It was a great way to start the day. we were pleasantly surprised to find out that the hotel provided two free bikes for guests to use. It was a fantastic way to explore the surrounding area and take in the beautiful scenery.

The staff was not willing to print our boarding passes, which was a bit disappointing. However, this was only a small inconvenience in an otherwise pleasant stay.

Staff understanding, helpful & hardworking. Convenient shuttle service. Quiet suburban location. Good sushi restaurant nearby. Clean onsen. New hotel with fresh amenities. Excellent service. Basic but diverse breakfast options.

Nothing to complain about at all.

My stay at Aston Plaza Kansai Airport was great value for money, with a comfortable room that met all my basic expectations. The location was perfect, with a local train station within easy walking distance. The staff went above and beyond, even ensuring I headed in the right direction as I left the hotel. Their extra effort was greatly appreciated.

The only thing that could make the morning meal better would be to have more variety and options.

The hotel offers a free shuttle service from the airport and to the outlet shopping area. The bed is firm and comfortable, and the hotel is very quiet. The staff are friendly and helpful. The free wifi and basic breakfast are satisfactory. The hotel is conveniently located near restaurants and a small shopping mall.

Everything is what i need and want.