The value for money at this hotel was excellent, with clean and spacious rooms. The location was convenient, with easy access to the train station and plenty of shopping options nearby. The staff were incredibly helpful and friendly, especially the Chinese-speaking attendant who offered great suggestions for restaurants and sightseeing.

The breakfast option could be improved with more variety.

The location of the hotel was perfect - close to the city center but still peaceful. The rooms were clean and comfortable, with cozy beds and a warm atmosphere. Despite heavy snow outside, the room was always kept warm. The shower had great water pressure and the bathtub was spotless. A bonus was the complimentary tea, coffee, and mini-fridge in the room. The hotel also provided new towels daily and respected our privacy when we had the "do not disturb" sign up. it was a great stay!

Totally recommend this hotel.

This hotel is great, easy to go everywhere surrounded by the most famous places. The location was fabulous, near Odori park, with a paid parking lot and public transport nearby. The convenience store was just a stone's throw away. The rooms were very clean and comfortable, with basic amenities provided. The staff went above and beyond to assist me, even helping me make a doctor's appointment when I needed one urgently. The service was truly outstanding.

No improvements needed, everything was perfect.

• Amazing amenities in the bathroom with everything provided. • Very comfortable beds and a quiet and spacious room. • Conveniently located close to Otaru station and a 19-minute walk to Sapporo station.

The desk chair was extremely uncomfortable, causing discomfort after only a few minutes. The window view from the hotel was not the best due to its location.

Great value for money, clean and modern room, and fantastic staff who went above and beyond to help with a medical appointment issue during my stay.

The breakfast option could be improved with more variety.

As women traveling alone, we appreciated the helpful and knowledgeable staff, especially the Chinese-speaking person who was friendly and patient. They provided great suggestions for restaurants and sightseeing places. The location was also perfect, close to shopping and food options. The rooms were clean and spacious, and the hotel offered a great Wi-Fi connection. we had a very pleasant stay and would choose to stay here again.

Felt like home, no reason to complain.

We had a fantastic stay at a hotel in Sapporo with an excellent location. The staff was incredibly helpful and the price was great. We loved the free drink at the bar, where the bartender was really nice. The hotel was super clean and had fast elevators. It had two entrances/exits and was conveniently located near convenience stores. It was also less than a 10-minute walk to the Sapporo TV Tower. We found it convenient to access public transportation like the trolley and bus, and it was close to Moiwayama. The hotel provided free amenities like razors, coffee, tea, and other welcoming items. We even had access to a drink machine. We will definitely be back! Thank you for a wonderful stay!

Couldn't fault anything! 👌

Reasonably priced, well-equipped. Nice room for four people. Amenities as expected. Clean, modern, great location near Odori park. Helpful staff with language barrier. Fantastic opening experience. Basic bathroom amenities provided. Comfy beds, close to transportation. Quiet, spacious for Japanese standards.

Best aspects of our xmas stay: the hotel was located within walking distance to Odori park, where we enjoyed the snow festival. Secondly, the staff was friendly and check-in/check-out was quick. Lastly, the room was just right for our family and we appreciated the daily housekeeping.

Worst aspects of our xmas stay: Unfortunately, there was no room service or breakfast at the hotel. Although there were other food establishments nearby, it would have been more convenient to have those options within the hotel.

This hotel is conveniently located, making it easy to explore the city center. It's close to the subway stations and a short walk to the main train station. The rooms are comfortable and clean, with cozy beds and modern fittings. The bathrooms have good water pressure and are free from steps, ensuring convenience for all guests. The hotel offers complimentary amenities like tea and coffee, as well as a mini-fridge and a hairdryer.

One downside is that the hotel lacked working washing machines, causing inconvenience for guests who needed to do laundry.

Great location near famous places and public transportation. Clean and comfortable rooms. Good customer service and daily housekeeping. Free and reliable WiFi connection. Larger rooms compared to typical Japanese hotels. Amenities provided in the bathroom. Easy access to convenience stores. Affordable price for such a good location and cleanliness.

Nothing, all was good.

the location was perfect - surrounded by famous places and with easy access to transportation options like buses and the underground. Whether you prefer walking or taking a taxi, you'll find all the attractions within a stone's throw from this hotel. Additionally, the staff were incredibly friendly and helpful, especially the person who spoke Chinese. They provided excellent recommendations for restaurants and sightseeing spots, making our stay even more enjoyable. The rooms were very clean despite being small, and the bed was really comfy. Finally, the breakfast was delicious, and we felt it was great value for money.

Everything was fine, no improvements needed.

We had a fantastic stay at this hotel. The best aspects were the cleanliness, hotel facilities, transportation, and location close to everything. The room was very clean and the towels were fluffy. The hotel had great facilities, including a shower-bath in the bathroom and extra amenities available at the reception. The location was perfect, with easy access to public transport and convenience stores, and it was within walking distance of many famous places. The hotel also had paid parking available. we were extremely satisfied with the cleanliness, facilities, transportation, and location of this hotel.

Clean, quiet, and comfortable with great location. Excellent customer service. Strong Wifi connection. Spacious rooms compared to typical Japanese standards. Daily housekeeping. a pleasant stay.

We had a fantastic stay at this hotel in the heart of downtown. The modern western style and spacious rooms were impressive. The staff was extremely friendly and helpful, ensuring that our needs were met throughout our stay. The hotel's location was perfect, with easy access to popular attractions such as Odori Park and the Tanukikoji Shopping Street. Additionally, the hotel provided convenient amenities like a luggage counter and unlimited supplies of toothbrushes, coffee, and green tea.

All good.