The reception on the top floor provided a unique and pleasant check-in experience. The hotel's roof spa with a sauna and large baths was a highlight. The breakfast had plenty of options and great coffee. The location was perfect, surrounded by great restaurants and a short walk to the harborland area.

Felt welcomed into the family, no complaints at all.

We had a fantastic stay at this hotel. The location is perfect, with plenty of restaurants and shops nearby. The room was spacious and clean, and we especially loved the bright and modern bathroom. The hotel staff were extremely helpful and accommodating, going above and beyond to make our stay comfortable. The breakfast, although not a buffet as advertised, was absolutely delicious. We also enjoyed the stunning views from the hotel's sky spa on a sunny morning.

I highly recommend this hotel to others.

Wonderful views, helpful staff, delicious breakfasts, spacious rooms, convenient location, clean hotel.

All was good.

We loved the convenient location near Sannomiya station and Chinatown. The clean spa and beautiful views of the city were a bonus. Shopping and exploring Kobe was made easy with the hotel's proximity to major attractions.

Felt fine, no reason to complain.

The hotel is perfectly situated for exploring the city and waterfront, with plenty of food options nearby. The room and bathroom are spacious, with comfortable seating, a kettle, and a fridge. The rooftop spa offers stunning views, and the staff is friendly and helpful. The breakfast has a wide selection, with both Japanese and Western options available.

The hot springs can get crowded, and the shower temperature controls can be a bit finicky.

My recent stay at Candeo Hotels Kobe Tor Road was exceptional. The facilities were modern and clean, and the view from the front floor was stunning. Despite the current situation, the breakfast was still of high quality and the staff, especially the non-Japanese ones, were friendly and accommodating. I also appreciated the quick response when I mentioned my partner's upcoming birthday.

Complimentary spa with medical plasters for tattoos, spacious and comfortable bed, in-room fridge and coffee/tea facilities, helpful English-speaking staff, convenient location near Sannomiya train station with plenty of dining and shopping options nearby.

The room was spacious and exceptionally clean with a comfortable bed. The internet connection was reliable. The hotel is conveniently located near the train station with plenty of restaurants and stores close by. The rooftop spa offers a great view and I've heard it's amazing, will definitely try it next time.

Felt so at ease and satisfied, couldn't find a single reason to complain.

We enjoyed the complimentary breakfast for toddlers, and the hotel's location was perfect - within walking distance of most restaurants and shops. the hotel spa was luxurious and the perfect way to unwind after a busy day exploring the city.

the location and views were amazing, the staff was friendly and helpful, and the bed was incredibly comfortable. definitely a hotel i would return to in kobe.

Bathroom step felt dangerous.

I recently stayed at Candeo Hotels in Kobe for a few nights. The location was perfect, close to shopping, dining, and public transportation. The hotel itself was new and modern, with a stunning view from the breakfast restaurant on the 13th floor. My corner room on the 11th floor had a big window overlooking the city and mountains, and the facilities were clean and well-maintained. The staff went above and beyond to assist us during a typhoon, checking transportation services and providing valuable information. I also appreciated the comfortable room and delicious breakfast selection. a highly recommended stay.

Can recommend this hotel.

The onsen was a highlight, perfect for relaxing after a long day of business meetings. The hotel's washing machine facilities were a lifesaver on my two-week trip, allowing me to conveniently clean my clothes. The spacious room had a cozy sitting area, comfortable bed, and pillows. The location was ideal, within walking distance of the metro station, Chinatown, shopping streets, and the harbor area. The breakfast buffet offered a delicious variety of dishes and was well-organized, ensuring a calm and enjoyable dining experience. The spa on the top floor provided a range of baths and sauna facilities, all well-maintained. The staff went above and beyond in providing support during a typhoon, assisting with transport arrangements and ensuring a smooth departure.

I felt so well taken care of during my stay, there is honestly nothing to complain about.

Great location with plenty of nearby restaurants and stores. The room was spacious and the bathroom was clean and bright. The hotel staff were helpful and understanding when we needed to change our breakfast arrangements. I would highly recommend Candeo Hotels.