Just needed a place to stay for a few days and this hotel did the trick. The ice machine downstairs was very convenient. The automation of check-in was a cool idea, and the robots in the lobby added a fun touch. The room was modern and had plenty of power outlets and a handy tablet for controlling various functions. Despite the busy location, the room was quiet and the beds were comfortable. The location was great, with endless food and shopping options nearby.

Would definitely recommend this hotel.

Efficient check-in with futuristic dinosaurs. Spacious, modern rooms with twin beds. Convenient location near subway and shopping area. Handy phone for internet access outside hotel. Good breakfast and helpful robot concierge.

Clean, modern hotel with great location. Interesting dinosaur check-in experience. Restaurant offers delicious food at good value. Perfect location for shopping and dining. Clean and comfortable rooms. Helpful staff available if needed.

Absolutely nothing to say about dislikes.

The hotel is conveniently located in a lively neighborhood with plenty of restaurants and shops nearby. It's just a few minutes' walk from both Namba and Shinsaibashi train stations, making it easy to explore the city. The rooms are spacious and modern, with comfortable beds and brand new amenities. The bathroom is clean and well-maintained. Guests can enjoy the convenience of laundry machines in the lobby area and the free use of a Handy phone for internet access.

The check-in process can be a bit problematic, as the automated check-in machines sometimes malfunction, requiring staff assistance.

We stayed at Henn Na Hotel in a central location near Shinsaibashi and Namba. The staff were friendly and provided useful amenities on the ground floor. Lockers were available for luggage storage during check-in and check-out. Lawson and Family Mart were conveniently located nearby, along with various restaurants. The hotel was within walking distance of Shinsaibashi Station, Namba Station, and Dotonburi, offering plenty of food and shopping options. The rooms were comfortable with USB charging points, and the daily room service was excellent.

Absolutely nothing! 👍

Convenient location, close to various stores, restaurants, and facilities. Clean and comfortable room.- Attentive and helpful human staff.

The automatic check-in machines did not work properly upon arrival. The robots in the room were not functional and did not add much to the hotel experience.

This hotel offers great value for money with its affordable prices and attention to detail. The rooms are spacious and modern, with comfortable beds and basic amenities. I loved the convenience of having an iPad in the room for easy access to information. The location at the edge of the amerika mura district is fantastic, surrounded by restaurants and shops.

No significant issues or improvements needed.

The hotel's concept of "refinement", "water · green", "history · culture", and "bustle · lively" made for a unique experience. The amenities like a coffee shop, playground, and laundry facilities were a nice touch.

Oh, don't mind me, I just love searching for storage lockers a block away and dragging my luggage all over the place. So convenient!

We had a wonderful stay at the hotel. The rooms, although small, were incredibly comfortable. The location was perfect, with easy access to train stations and the popular Dotonbori area. There were plenty of restaurants nearby, and my daughter absolutely loved the dinosaur reception. The staff was kind enough to hold our luggage after check-out while we visited Universal Studios. a highly recommended hotel with great value for money.

The central location was perfect, with Shinsaibashi and Namba just a short walk away. The check-in and check-out process was easy, and the staff were helpful with adequate English. The ice machine downstairs was convenient, and having a laundry room was useful. The beds were comfortable, and the daily housekeeping was exceptional. There were plenty of USB charging points, which were handy for our portable gadgets. The design of the separated bathroom and toilet was great, and the room had sufficient lighting. the facilities and amenities provided a comfortable and convenient stay.

Felt like they were family, no complaints at all.

The hotel is conveniently located near popular sightseeing spots, such as Shinsaibashi shopping area and Donki House. The rooms are clean and well-maintained, with spacious bathrooms and separate areas for the bathtub, toilet, and washing basin. The hotel offers modern amenities, including USB sockets near the bed and under the TV. The staff, although difficult to reach at times, are friendly and helpful.

The check-in process can be challenging, as there have been occasional issues with the automated check-in system.

my recent stay in osaka was amazing, but this time at henn na hotel osaka namba was even better. the modern hotel and friendly staff made me feel right at home. the location was perfect, with plenty of shopping and dining options nearby. it's a trendy area that i would highly recommend!

Breakfast ran out early.

Value for money, the room was comfortable and clean. The hotel's location was perfect, close to train stations and Dotonbori. The staff were kind and helpful, even holding our luggage after check-out while we went to Universal Studios.

The hotel breakfast menu could have more variety.

During my stay at this hotel over Thanksgiving, I was pleasantly surprised by two complementary facts offered that added value to my experience. , the location of the hotel was ideal as it was surrounded by a great variety of stores, restaurants, and other facilities. I enjoyed the comfortable accommodations provided by the hotel.

On the other hand, I must say that I was disappointed by the check-in process and the size of the room provided. The automatic check-in machines that were supposed to make life easier were not functioning properly during my stay, and the room was much smaller than expected.

We stayed at a great hotel in the heart of the city. The property was clean, comfortable, and had all the amenities we needed. The staff was friendly and responsive, ensuring any issues were resolved quickly. The location was perfect, with retro clothing shops, bars, and restaurants within a short walking distance. The twin room had comfortable beds and the room itself was well-designed and practical. We also appreciated the quirky addition of the dinosaur robots. it was an excellent stay with great comfort, value for money, and an unbeatable location.

Nothing to fault. 👌