Convenient location, walking distance from train station and bus stops. Helpful staff, provided map of nearby restaurants. Enjoyed fifth floor terrace with fire pits and comfy chairs. Great night view from room. Nice and cozy lobby and lounge. Excellent bar on top floor. Breakfast allows for DIY waffles, liked smoked salmon and rucola. Access to free waxing station. Easy access to ski resorts with shuttle service. Loved the view from the hotel.

The hotel is conveniently located near restaurants and shopping options, making it easy to grab a bite to eat or do some shopping without having to travel far. The spacious lobby provides a grand entrance, and the rooms are well-decorated and comfortable. The breakfast buffet offers a delicious and presentable spread, perfect for starting the day off right. The hotel even provides a complimentary shuttle service to popular attractions, such as the zoo and skiing area, making it convenient for guests to explore the area.

Although the hotel offers a complimentary shuttle service to nearby attractions, it would have been beneficial if there were more English resources available, such as brochures or staff who speak English fluently, to provide assistance and information for those who may not be fluent in the local language.

Superb breakfast, value for money. Delicious food and presentable. Amazing staff, helpful and friendly. Convenient location, near train and bus stops. Cosy lobby and lounge, beautiful terrace with fire pits.

Nothing, all great.

The hotel's location was great, within walking distance of a shopping mall and a bus terminal. The lobby was spacious and grand, giving off an impressive first impression. The hotel also provided free transportation to nearby attractions, which was a convenient perk. The breakfast was delicious and well presented, definitely worth the price.

The only downside to the hotel was the lack of English information about skiing, making it difficult to plan a ski trip. Although the staff struggled with English, they were still friendly and accommodating.

This hotel exceeded my expectations with its luxurious amenities and attentive staff. The Spa center was impeccable with its multiple saunas and steam rooms. The Spa lounge provided a peaceful atmosphere and delicious complimentary drinks. The massage therapists were skilled and professional. The private facilities in my room were exclusive and impressive. The location advantages made it easy to access ski resorts and travel information.

The restaurant fell short of the hotel's high standards, serving average food and lacking in atmosphere. Despite being a minor issue, the onsen's noise levels disrupted the tranquil experience.