We had an amazing stay at a hotel in Karuizawa. The location was perfect - close to the town center and a local supermarket with a great selection of local produce. It was also conveniently located near the train station, making it easy to get around. The room was spacious and comfortable, with a beautiful view from the balcony. The service was exceptional, with helpful and friendly staff. The breakfast buffet had a variety of delicious options. We also enjoyed the facilities, including a hot spring bath and sauna.

The staircase leading to the lift, which made it a bit difficult to carry our luggage.

During my recent stay at Hotel Cypress in Karuizawa, I booked a Deluxe Japanese Modern Style room and was pleasantly surprised by the spaciousness and comfort it offered. The room had a fully equipped kitchen and other amenities, making it a perfect choice for a longer stay. The price was reasonable considering the size and comfort of the room.

Although I didn't try the food at the hotel, there were plenty of dining options in the vicinity for me to enjoy. my experience at Hotel Cypress was one of the best during my trip, and I would definitely consider staying there again if I return to Karuizawa.

I had a wonderful stay at this luxurious hotel. The location was perfect for exploring the surrounding area, with the outlet stores just a short walk away. When the weather turned cold, the hotel provided a shuttle service or I could easily grab a cab. The room I stayed in was incredibly spacious and clean, and it even had a private onsen. This was the perfect way to relax after a long day of shopping or sightseeing. The staff were very accommodating and the shuttle bus was always on time, making it easy to get to and from the station. The restaurant at the hotel served an excellent French set dinner that was absolutely delicious.

I highly recommend this hotel to everyone. The location, spacious rooms, and amazing staff make it the perfect choice for anyone visiting this area.

This hotel really made our Easter weekend special. The spa was wonderfully relaxing, and we loved the rich breakfast spread and attentive staff. The location was perfect for exploring nearby shops and attractions, and we appreciated the free shuttle service to get around. Our room was spacious and well-equipped, with all the amenities we needed to feel at home.

The smell of smoke in our room. We tried opening the windows, but it didn't completely eliminate the odor.