Friendly and helpful staff. Spacious, modern, and clean rooms. Great facilities - onsen, swimming pool, gym, tennis courts, arts and crafts workshops, game center. Good variety of food options including buffet breakfast, Japanese meals, and high-quality French cuisine. Convenient location for exploring nearby theme parks and museums.

This family-friendly hotel provides a great escape in the mountains. The spacious and clean rooms offer a stunning 180-degree view, perfect for relaxation. The family rooms are equipped with toys and books, catering to those with babies or toddlers. The buffet meals are diverse, including options like veggie sushi. The hotel also offers various activities such as tree trekking, pottery and jewelry classes, and onsen facilities. The English-speaking staff and prompt email responses provide excellent service to guests.

The hotel's onsen experience may be disappointing for those seeking a more authentic hot spring experience.

I recently had the pleasure of staying at this luxurious 4-star hotel in a stunning mountain setting. The location was perfect for those who love the outdoors, with hiking and cycling trails right on the doorstep. The service here was top-notch, with friendly and accommodating staff who made me feel right at home. The hotel offered a range of amenities, including a beautiful indoor swimming pool, sauna, and a well-equipped fitness center. I also enjoyed the variety of dining options available, with a restaurant, bar/lounge area, and snack bar all offering delicious meals and drinks.

I would highly recommend this place to my friends, as it truly provides an enhanced level of comfort and quality services.

Friendly and helpful staff. Spacious, modern, and clean rooms. Great facilities - onsen, swimming pool, gym, tennis courts, arts and crafts workshops. Good variety of food options including buffet breakfast, Japanese meals, and high-quality French cuisine. Convenient location for exploring nearby theme parks and museums.

We had a fantastic stay at Epinard. The resort truly lives up to its family-friendly reputation. Our kids had a blast on the obstacle course and loved the putt-putt golf and swimming pool. The buffet dinner and breakfast were a hit, with a special kid-friendly section. The rooms were spacious and the views of the Nasu mountainside were breathtaking. we highly recommend this resort for families looking for a fun and enjoyable getaway.

Great getaway during Xmas time! Enjoyed the stunning view of the mountains from the cozy room with a fireplace. Location was perfect, near ski slopes and great shops. The buffet was a hit with plenty of delicious food options and great value for the price. Staff was friendly and helpful despite the language barrier.

Limited English-speaking staff was a minor inconvenience, and the onsen hot spring was just average. Some of the activities and amenities were a bit dated, but it did not detract from the overall experience. a great Xmas getaway destination for those looking for a cozy retreat with plenty of atmosphere and value-packed amenities.

Friendly staff, clean facilities, great onsen, fresh local food, beautiful mountain view, spacious room.

Nothing to fault.