The room was spacious and had a great view of the nearby landmark. There were plenty of outlets for charging devices, which came in handy. The separate spaces for the sink, toilet, and bath were convenient. The hotel's location near the train station made it easy to explore the city. The staff were polite and professional, providing excellent service. The amenities provided, such as make-up remover lotion and bathrobes, were a nice touch.

The carpet in the room looked worn and could use an update. The pool and fitness center had restricted hours, which was inconvenient.

I was pleasantly surprised by the spacious room with a beautiful view. The bathroom was a standout, with a luxurious tub and a refreshing body water spray. The bed was incredibly comfortable, perfect for my tall frame. The hotel's location above the main train station made it easy to explore Kyoto and catch the Sunrise tourbus. I had a fantastic stay and would highly recommend this hotel.

Convenient location, helpful staff, spacious rooms, comfy beds, close to public transportation.

No comment.

Conveniently located near shopping, cafes, and restaurants. The hotel staff was fluent in English and offered helpful concierge services. The option to ship luggage via Yamato was a game-changer and made our travel experience much easier.

The room had a strong smell of tobacco in the corridors, despite being a non-smoking room. The buffet dinner at Les Temps was crowded and the food was not kept hot enough.

The location was incredibly convenient, making it easy for me to explore this city. Being inside the main train terminal, I had quick access to transportation and could easily visit different areas of Kyoto. I also appreciated the hotel facilities, especially the cleanliness of the room. Additionally, the staff was very helpful and friendly throughout my stay.

Nothing.

We were amazed by the convenience of Hotel Granvia's location. Being directly connected to the train station made traveling around Kyoto and exploring nearby cities a breeze. Plus, the concierge team went above and beyond to assist us with restaurant recommendations and even helped us communicate with cab drivers in Japanese. The view of Kyoto Tower from our clean and comfortable room was an added bonus. The hotel also had a fantastic pool and fitness studio, which we took advantage of. the experience was top-notch and worth the extra money for the convenience.

Convenient location, helpful staff, delicious food, comfortable and clean rooms, elegant atmosphere.

Don't have any issues at all.

The hotel had a fantastic swimming pool and Jacuzzi, perfect for families with children. The room offered a great view of the station, allowing us to watch the trains come and go, including the bullet trains. The convenience stores nearby, especially the one in the station, were very handy. The breakfast buffet was extensive and delicious, with strong coffee. The room, upgraded and pleasant, had wonderful toiletries, and the hotel's location provided a spectacular view of Kyoto tower.

Felt good, no complaints.

As a satisfied guest at Hotel Granvia, I stayed for several days to explore the city. The hotel's location inside the train station made it incredibly convenient for traveling around, with easy access to buses and taxis. The staff were friendly and knowledgeable, always ready to assist with any queries. The room was spacious and comfortable, with a splendid view of Kyoto Tower. The separate spaces for the sink, toilet, and bath were a great feature, and there was plenty of storage space. The vinyl flooring in the entrance area was a nice touch, keeping it clean and comfortable. The amenities provided, including bathrobes and a nice selection of teas, added to the overall experience.

I can definitely recommend this hotel.

Convenient location, above train station. Quiet, spacious rooms. Polite, helpful staff. Easy check-in and check-out. Good amenities.

Everything is what I need and want.

The location of the hotel is excellent, right into the main train station. Shopping centres and department stores are just downstairs. The staff were great to communicate with, very efficient and friendly. They had prepared a lovely gesture for us on arrival, knowing we were a family coming from Dubai. They placed a prayer rug, Quran, and kids' toothbrushes in our room. The ideal location for first-time travelers in the city and for solo female travelers. Easy access to everywhere with a spectacular view. Fantastic food shops and other amenities nearby. The Granvia lounge was calm and breakfast in all restaurants was delicious. The bed was super comfortable, and the robot toilet and shower with three different shower bits were amazing. Highly recommended.

Was all great. 😊

Conveniently situated within the train station with a variety of shops and restaurants nearby. Assistance from concierge for dinner reservations was outstanding. Rooms were surprisingly spacious and comfortable. Lounge access was a highlight with excellent service. Proximity to bus stop was greatly appreciated in rainy weather.

I had a fantastic stay at the hotel. The location was perfect, right next to the train station, making it easy to catch buses, subways, or simply walk to the attractions. It was also conveniently close to the main bus station. The cleanliness of the hotel was exceptional, and the facilities were top-notch. The breakfast offered a variety of delicious food options, and the staff provided excellent service.

Nothing, all aspects of this hotel were excellent.

Excellent location near train station, convenient for transportation, shops, and restaurants. Super friendly and helpful staff. Spacious and well-equipped rooms. High-tech toilet. Clean towels and sheets. Free wifi and hotel safe in superior twin rooms. Adequate and delicious buffet meals.

Didn't dislike anything about the property.

Conveniently located at a transportation hub with easy access to all the sights. Fluent English-speaking concierge and luggage shipping service. Sanrio store nearby. Large, comfortable Western-style rooms with spacious bathrooms. Quiet despite busy surroundings.