The check-in process was smooth, and the staff were helpful. The room was clean, with good air-conditioning and comfy beds. Basic sanitary goods were provided, along with useful facilities like a toothbrush and hair dryer. The WiFi was great, and the hotel's location near the subway station and walking distance to attractions was convenient. The staff and manager were friendly and accommodating, helping us switch to a non-smoking room. Thank you for your understanding!

Can't recommend highly enough this hotel.

Convenient location near Osanbashi Pier, tourist sites, restaurants, and shopping area. Clean and comfortable rooms. Excellent breakfast with a variety of options. Professional and helpful staff. Good value for money.

This hotel offers great value for money, providing all the basic amenities you need for a comfortable stay. The rooms are clean and well-equipped, with a comfortable bed and a window facing the emergency exit for added safety. The location is also convenient, as it is situated on the main train line and close to various attractions in the area. One highlight was the diverse breakfast menu, which catered to different tastes and was included in the room rate.

No issues - everything was great!

I thoroughly enjoyed my stay at Hotel Jal City. The location was perfect, situated between Chinatown and the picturesque harbor seafront. Being within walking distance of both areas allowed me to explore the vibrant culture and historical sites of Yokohama. The nearby suburban train station made transportation a breeze. The breakfast was a delightful experience, especially for someone like me who loves Japanese cuisine. The staff were friendly and helpful, and my room provided a peaceful and comfortable retreat from the bustling city.

The hotel is conveniently located near the port, Chinatown, and various stations. Guests can easily explore the city's attractions and enjoy the vibrant atmosphere of Chinatown. The proximity to the cruise port makes it an ideal choice for cruise ship passengers. The rooms are well-appointed, clean, and comfortable. The breakfast buffet offers a wide variety of freshly cooked food to suit different tastes. The staff is friendly and efficient.

The bed was big and comfortable, providing a good night's sleep. The bathroom was spacious and clean, with all the necessary amenities. The hotel's location was excellent, just minutes away from Yokohama ChinaTown and conveniently close to the bus stop and subway. The maid service was prompt and our room was always kept clean. The hotel offered free WiFi, which was a great bonus. Although the room was small, it was very clean and had useful facilities like a toothbrush and a hairdryer. I would highly recommend this hotel for its value, location, and cleanliness.

Convenient location, professional staff, beautiful hotel, clean and new, valuable tips and information, smooth check-in.

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We had a fantastic stay at Hotel Jal City. the front desk team was incredibly friendly and welcoming, making us feel right at home. the room was clean, well-presented, and had all the amenities we needed, including a coffee maker and a comfy bed. the hotel's location was perfect, with easy access to the subway and close proximity to Chinatown and other places of interest. we had a wonderful night here and would highly recommend Hotel Jal City.

Can honestly say there wasn't anything not to like! 😊

The location was key, with many restaurants and shops nearby. the staff was friendly and accommodating. One of the best aspects of the hotel was the convenience of the parking lot, which was available at reasonable rates.

It felt like a cheap mattress from a discount store, without any support. This was a huge disappointment, as everything else about the hotel was satisfactory.

During our stay at Hotel Jal City, we were pleasantly surprised by the convenient location. Just a short walk away, we found ourselves at the bustling Osanbashi Port where our cruise departed. Getting to the hotel from the airport was a breeze, as we hopped on a bus to YCAT and took a taxi for only 1450 yen. The staff at the hotel were incredibly helpful, ensuring a smooth and hassle-free experience. The room, although small, had everything we needed and was impeccably clean. we had a pleasant stay and would recommend Hotel Jal City.

Conveniently located between two subway stations. Close to waterfront and Chinatown. Beautiful hotel inside out. Nice public areas. New and clean. Professional and kind staff. Smooth check-in. Sleek and nicely appointed rooms. Good sized closet and table for easy storage. Wonderful design with large sliding washroom door. Clean carpets in room and hallways. Bright and beautiful breakfast restaurant with excellent choices of food. Value for money.

Felt very much at home, no complaints whatsoever.

Great location for pre and post cruise stays. Easy walking distance to port terminal and bus stop for airport shuttle. Friendly and helpful front desk staff. Clean and well-equipped rooms. Fast and free internet. Close proximity to shopping and China Town. Convenient Lawson convenience store nearby. Good value for a business hotel in Japan

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