Nord's staff were delightful and efficient, making my stay a pleasure. the breakfast selection was outstanding, with top-notch food. the hotel's traditional wooden decor added charm and comfort. Conveniently located near the canal, it's perfect for sightseeing and dining adventures.

Parking fee until 11 am. Recommend nearby private parking.

Fantastic location with easy access to major attractions and transportation hubs. Room was clean and comfortable, providing a glimpse into Japanese bathing culture. Friendly and helpful staff went above and beyond to ensure a pleasant stay. Only downside was the limited variety of in-room amenities and the issue with pillows that affected sleep quality.

Great location next to the canal and attractions. Comfortable room. Management was understanding and responsive. Own map and recommendations provided. Wonderful breakfast buffet with Hokkaido specialties. Stylish refurbished room with a nice view.

Can't fault the property.

The hotel is conveniently located near Otaru station, making it easy to access for business travelers. It is also just a short walk from popular attractions such as the Otaru canal and Visitors Centre. The friendly staff are able to communicate in English, providing excellent service. The rooms are well-appointed, with comfortable beds and modern amenities. Guests can enjoy a delicious breakfast buffet each morning, before starting their day of work or exploration. The hotel also boasts a top-floor bar, offering stunning views of the surrounding area.

The hotel's restaurant options may be limited, especially for late arrivals or those wanting a quick meal.

We had a corner room with a breathtaking view of the canal at night. The personal bath tub felt like our very own private onsen. The nearby seafood restaurant was a highlight with its fresh and local seafood. a luxurious stay with an ideal location. Would recommend.

Loved the convenient location for our trip- so close to attractions and transportation, plus the staff were super helpful! the massage was relaxing, and the garden area was a tranquil spot to unwind. the only tiny bother was the cramped parking situation, but they quickly found a solution for our mini bus. it was awesome and we got to enjoy the city views! 🌇.

Convenient location, close to train station, attractions, and eateries. Impressive buffet breakfast. Comfortable bed. Clean and well-appointed room. Panoramic bar with port view. Helpful and friendly staff. Easy access to public transport. Spacious room with two toilets for families.

We had a great stay at this hotel! The location was perfect, right by the canal and just a short walk from the train station. The room was clean and comfortable, with all the amenities we needed like heating, air conditioning, and an in-room safe. The staff were friendly and helpful, and we appreciated the laundry service. There was also a nice terrace where we could relax and enjoy the view. We would definitely recommend this place to others!

The hotel has free coffee and skin care amenities available for guests which is a nice touch. Its location is also very convenient, with everything in walking distance. the view from the room was stunning and added to the overall experience.

The room felt cramped and it was a struggle to fit four adults in one space comfortably. the staff were not very friendly, which was a little off-putting.