Hotel Wellies in Karuizawa exceeded all expectations with their warm hospitality, welcoming host and hostess, and personalised attention. Their expert local knowledge ensured we had a great experience in the city. The freshly cooked English breakfast, made with organic ingredients, was a delightful treat. The hotel's stylish English design, along with the comfortable and spacious rooms, made us feel right at home. a fantastic choice for a non-traditional Japanese style hotel experience.

Not one thing.

I had an amazing stay at this hotel! The interior of the rooms was absolutely lovely, with beautiful wallpapers and a cozy, homey feel. The attention to detail was impressive, especially with the rooms that had a stair connecting to a little garden and a nice balcony. The staff were incredibly friendly and helpful, going above and beyond to make my stay enjoyable. The breakfast was delicious, with a special "pudding" that was a delightful surprise. Plus, they even provided a ride to the station afterwards, which was a nice touch.

Everything was perfect!

I had the pleasure of staying at Hotel Wellies and it was an absolute delight. The room was cozy and comfortable, with a picturesque view of the surrounding trees and mountains. The breakfast was out of this world, with a traditional British feast that left me craving more. The best part of my stay was the warm and friendly atmosphere created by the owners, Chris and Judy. They went above and beyond to make sure I had everything I needed and their genuine hospitality made me feel right at home. I highly recommend Hotel Wellies for a relaxing and memorable stay.

The design is thoughtful, feeling like a cozy home with spacious rooms, a comfy bathroom, and a balcony connected to a small garden. The dining room offers exceptional meals that shouldn't be missed. The staff is kind and welcoming, providing transportation to nearby areas. The beds are as comfortable as those in a renowned 5-star hotel.

If you're looking for a serene escape from the hustle and bustle of the city, this hotel is the perfect choice. Located in a peaceful area, it offers a tranquil atmosphere away from the heavy tourist areas. The rooms are impeccably clean and well-maintained, providing a comfortable retreat after a long day. The staff are incredibly friendly and offer top-notch service, ensuring that all your needs are met. Moreover, the delicious breakfast options will leave you feeling energized and ready for the day ahead.

It's a shame that the hotel does not provide a comprehensive online menu for dinner options. It would be helpful to have this information readily available for guests to plan their meals accordingly.

What a wonderful stay! the hospitality was so friendly and welcoming, with plenty of advice about the area and things to do. the breakfast was fantastic, especially the coffee and the traditional fish dish. the room was clean, spacious, and the bed was really comfortable. I loved the vintage records, which added to a relaxing atmosphere. Plus, the location was perfect for exploring the beautiful forest greens nearby.

Sadly, the heater was not working properly, which left us feeling chilly on a colder night.