Friendly staff, welcoming hosts, large room, delicious dinner, extensive breakfast range, traditional experience.

Nothing to dislike.

Great traditional Japanese experience, friendly staff, delicious meals, cozy atmosphere, private hot-spring bath, good location.

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The location of the hotel is away from the city life, providing a peaceful and secluded atmosphere. There are convenient stores nearby for any immediate needs, and the hotel is located near the bus stop, making it easy to explore the surrounding area. The room is spacious and comfortable, with a futon that has an extra mattress for added comfort. The staff is friendly and accommodating. The breakfast and dinner served at the hotel are delicious and authentic, providing a great culinary experience for guests.

The hotel is located in a public area, which can be a drawback for those seeking more private accommodations.

This hotel is a hidden gem nestled in the mountains. The staff are welcoming and attentive, making sure every need is taken care of. The rooms in the annex are spacious with very comfy beds, allowing for a restful night's sleep. The attention to detail is evident, from the traditional feel of the ryokan to the basic amenities provided. The breakfast included in the rate offers a wide variety of delicious options, ensuring a great start to the day.

All was perfect, nothing to improve.

The breakfast catered to vegans and offered fresh, unique food. The staff were welcoming and our meal server was a sweet elderly woman. Private baths were available at a good price. Beautiful scenery and a secluded location provided privacy.

The hotel had spacious rooms and the staff were friendly and helpful. The breakfast was delicious and there were many options to choose from. The location was convenient, close to the gardens and not far from the lake in a scenic area.

Can't fault anything about it.

The value for money at this ryokan was excellent, with a spacious and bright Japanese-style room that had all the basic amenities we needed. The location was peaceful and the staff treated us with exceptional friendliness and warmth.

The morning meal could have been improved with clearer explanations of the menu items, especially for non-Japanese speakers.

This hotel offers excellent value for money. The prices were reasonable and the attention to detail was impressive. Located in the mountains, it provided a peaceful and tranquil atmosphere. The staff were friendly and provided great service, ensuring that our needs were met. The rooms in the annex were spacious and comfortable, with the air conditioner being particularly useful during the warm summer afternoons. Additionally, the breakfast included was delicious and satisfying.

No improvements needed, everything was satisfactory.

We stayed at a ryokan in Hakone for Christmas and had a mixed experience. the highlight was the traditional onsen, which was very relaxing and helped us unwind after a long day of sightseeing. the staff were also friendly and accommodating, which made our stay more enjoyable. Additionally, the location was convenient as it was centrally located and easily accessible to nearby attractions.

There were a few negatives to our stay. the hotel was under construction during our visit, which impacted the overall ambiance and made it less enjoyable.

As a tourist, I loved the traditional feel of the onsen and the delicious multi-course dinner. The provided yukata and jacket added to the sense of tradition.

Felt taken care of, no complaints at all.

I had a fantastic stay at a charming ryokan in Hakone. The onsen was incredibly relaxing, and I even got to enjoy a private bath. The staff were kind and attentive, and the ryokan itself had a cozy and historical atmosphere. The vegan meal they prepared for me was amazing, accommodating my dietary restrictions perfectly. I will definitely be returning in the future. I highly recommend this ryokan.

This hotel exceeded all expectations with its attention to detail and value for money. The staff were incredibly friendly and accommodating, ensuring a comfortable stay. The location nestled in the mountains provided a serene and tranquil atmosphere. The rooms were spacious and well-equipped with air conditioning, perfect for the warm summer afternoons. The breakfast included was a delightful addition, starting the day off right.

All aspects of the hotel were satisfactory, leaving nothing to be desired.

Private baths and dinner are exclusive. Located in mountains, good atmosphere. Beautiful Japanese garden. Surprise souvenir at checkout.

Efficient baggage delivery service, historical location, enjoyed Tadami room, private Onsen, green tea, and meals.

My romantic partner and I decided to stay in this ryokan for a getaway and the traditional room and a private bath were what we liked the most. the traditional feel of the place and the view from our room was just lovely. the staff was very helpful and friendly, and they were able to answer all our queries about nearby attractions and provided us with a map. it was a good place to stay for a quiet weekend in the countryside.

There were very few options and the quality of the food was not what we expected. the location was quite inconvenient since it was far from public transportation, which made it difficult for us to move around and explore the area.