This hotel offers incredible value for money with its stunning lakeside location and hilltop views. The staff are friendly, polite, and attentive, making the stay even more enjoyable. The traditional Japanese-style rooms with hot spring baths add a touch of luxury and relaxation to the experience. Additionally, the breakfast provided is of high quality, with a good variety of choices to suit different tastes.

All aspects of my stay at this hotel were satisfactory.

Located on a serene hillside overlooking a tranquil lake, this charming onsen ryokan offers a truly traditional Japanese experience. The rooms, designed in the traditional Japanese style, are cozy and charming with beautiful views. The onsen facilities are top-notch, with a perfect outdoor rock pool where you can soak in the natural hot spring water while enjoying the breathtaking lake view. The service is friendly and helpful, and the food served in the room is exquisite.

Limited English communication with the staff.

Friendly staff, stunning views, affordable private onsen, delicious meals, authentic Japanese culture experience, fairytale-like location.

Hard to think of anything.

My stay at Marukoma Onsen Ryokan was absolutely delightful. The hot spring was fantastic, and the staff were kind and friendly. I especially loved the beautiful view from the Ryokan and the neat and clean facility. The traditional Japanese room was spacious and comfortable, with a great view of the lake. The meals, including the delicious breakfast and dinner, were a highlight of the stay. I highly recommend this hotel for a relaxing and enjoyable experience.

Despite the cons mentioned in the database, such as the inconvenience of traveling with big luggage and the limited time given to explore the nearby ice festival, I still had a wonderful time at Marukoma Onsen Ryokan. The positives far outweighed any minor inconveniences.

Authentic Japanese culture, hot spring onsen, and delicious meals served in-room. Exceptional lake views with snow-capped mountains. Complimentary shuttle bus available. Spectacular sunrise over the lake from Japanese style room.

Beautiful location next to a lake, with stunning views. the traditional Japanese room was cozy and it added to the whole Japanese experience, allowing us to try out some new traditions. the onsen was a highlight, with hot waters that relaxed us and made us feel good.

The food provided during our stay was very disappointing, especially since it was a special occasion. For the price we paid, we were expecting something better than a cheap box lunch with poorly prepared food.