We had a pleasant stay at Mercure Tokyo Ginza. The location was perfect for exploring the Ginza area, with multiple subway stations just a short walk away. The hotel was clean and the staff were welcoming. We especially enjoyed the selection of wines at the bar. The rooms were spacious and well-designed, providing a good night's sleep. Despite a few drawbacks, overall I would recommend this hotel.

The location is ideal for shopping and dining with easy access to transportation. The rooms are spacious and comfortable.

Felt well taken care of, no complaints at all.

Great location and easy access to attractions. The breakfast selection was fantastic, especially the inclusion of local cuisine. The staff at the bistro were friendly and accommodating. I recommend this hotel for a comfortable stay.

Fabulous staff at reception and in the dining room. Best breakfasts in Japan. Most comfortable beds as well. Will stay again and recommend to friends. Short taxi trip to train station.

The friendly and helpful staff were the best aspect of our weekend stay. They went above and beyond to assist us when our transportation did not show up for our cruise transfer. The location of the hotel was also excellent. It was close to the train station, restaurants, and shopping centers, making it convenient for exploring the city. Additionally, the room upgrade provided a nice touch, with added amenities like a pod coffee machine.

There were a few downsides to our experience. Additionally, there seemed to be some organizational issues, with chaos at check-in and a mistake in our status recognition.

I recently stayed at this luxurious hotel and was thoroughly impressed with the level of comfort and quality services provided. The hotel is located in a prime area, right in the center of the bustling Ginza district, making it perfect for those who love to shop or explore the vibrant city. The staff at this venue were extremely friendly and helpful, ensuring that all of my needs were met with a smile. They even assisted me in finding great restaurants nearby and provided clear instructions for taxi drivers. The rooms were well-appointed and spacious, with cozy sitting areas and all the amenities I needed for a comfortable stay. The hotel also offers free Wi-Fi, allowing me to stay connected throughout my stay. I had a wonderful experience here and would highly recommend it to others.

I encountered no negative experiences at this hotel. I would highly recommend this place to others for its prime location, excellent service, and luxurious amenities.

Amazing value for money, superb location with easy access to metro stations and Tokyo station, spacious rooms, comprehensive amenities, daily refill of water and Nespresso capsules.

Everything great.

Convenient location, close to everything in Ginza. Metro access right underneath. Responsive staff helped with iPad delivery to another city. Incredibly comfortable beds, more like full sized than twins. Great for shorter stays with smaller luggage. Nespresso machine in room, professional and attentive staff.

Amazing location right next to a subway stop, making it easy to explore the city. The staff provided exceptional service, going above and beyond to assist me. I was able to check in early, which was a huge relief after a long journey. The bar staff were friendly and helpful, even helping me find a restaurant I had been craving. The room, though slightly dated, was clean and spacious for Tokyo standards. I had a great experience and would definitely recommend this hotel.

The staff were incredibly friendly and helpful, ensuring that I had everything I needed throughout my stay. The room was spacious and comfortable, with a large bed that exceeded my expectations. The housekeeping staff did an excellent job of keeping the room clean and tidy. The location of this hotel is simply perfect, situated in a beautiful, clean, and quiet area in the heart of the shopping district. It's just a short walk to several subway stations, making it easy to explore the city. I couldn't have asked for a better stay and would highly recommend this place to anyone looking for a comfortable and convenient stay in the city.

I would definitely recommend this hotel to my family and friends.

Great customer service, convenient location near subway stations, 24-hour McDonald's nearby, comfortable bed, good Wifi access, helpful staff.

Absolutely nothing to say about dislikes.

I had a wonderful stay at this luxurious hotel. The location was absolutely perfect, situated in the heart of a vibrant area with great shops and restaurants nearby. It was also conveniently close to the train station, making it easy to explore the city. The staff were extremely helpful and friendly, going above and beyond to ensure that I had a comfortable stay. The room was spacious and well-appointed, with all the amenities I needed for a relaxing stay. The free Wi-Fi was a bonus, allowing me to stay connected throughout my trip. the level of comfort and quality of services provided at this hotel exceeded my expectations.

I would highly recommend this hotel to my family and friends.

We had a fantastic stay at this hotel. The staff went above and beyond to make us feel welcome and were extremely helpful and friendly. They even arranged interconnecting rooms for us, which was perfect for our family. The hotel provided phones in each room with Google Maps, making it easy for us to navigate around this city. The location of the hotel was ideal, as it was very close to the shopping street in Ginza and just a short distance from Tokyo Station. We also appreciated the cleanliness of the rooms and the hotel facilities. we were very impressed with the service and amenities provided.

Can't fault the property in any way.

I had a great stay in this hotel. The location was fantastic, with the hotel being close to everything. It was just a short walk to the ginza itchome subway station and also close to the Tokyo station. The staff were friendly and helpful, making sure I had everything I needed.

Everything is what I need and want.

Helpful front desk, spacious rooms, high-quality linens, delicious croissants for breakfast. Superb location for shopping in a bustling area, with easy access to nearby station. Great bathroom size. Friendly staff and prompt service. Clean and adequate facilities.