We thoroughly enjoyed our stay at this hotel. The location is perfect, being just a short walk from the train station and close to the market. It made exploring the area very convenient. The service provided by the staff was top-notch, with friendly and welcoming receptionists. The housekeeping was impeccable, and the room amenities were excellent, including heating, air conditioning, and even a trouser press. The soundproofed rooms ensured a peaceful night's sleep, and the flat-screen TV and refrigerator added to our comfort. The dining experience at the restaurant was exceptional, and we particularly loved the spa and wellness center, with its sauna and hot spring bath. The free Wi-Fi and on-site car park were also much appreciated.

This hotel is highly recommended for families due to its outstanding services and facilities.

I had an amazing stay at a beautiful Japanese-style inn that offered the perfect blend of comfort and affordability. The entire inn, including the bedrooms and bathrooms, was exceptionally clean, and the tatami flooring added to the authentic experience. The breakfast served in the spacious dining room was delicious and offered a wide variety of options. The location, just a 5-minute walk from the train station, made it convenient for exploring the city and taking day trips. The hotel also had thoughtful touches such as free coffee in the morning, complimentary noodles and ice cream at night, and a relaxing onsen on the top floor. The staff were warm and helpful, making us feel well taken care of as guests. I highly recommend this hotel for a memorable stay.

During our new year stay, we were pleasantly surprised to find a hotel conveniently located near the train station and bus terminal with easy access to day trips. The modern blend of Japanese and western elements in the hotel decor quickly set the relaxed tone we were looking for. Our room was clean and comfortable, with a unique view of the snow-capped Alps over the train tracks. We enjoyed the free welcome dessert and nightly ramen and appreciated the self-service drinks and ice cream on offer.

While many aspects of our stay were fantastic, two minor complaints were the small shower cubicle and the basic ingredient late-night complimentary ramen. In the restaurant, the music played was a little too upbeat and in the sauna, the TV took away from the peaceful atmosphere.

The location was very convenient, just a short walk from the train station and bus terminal. The hotel itself was very clean and well-maintained, and I loved the unique experience of walking on tatami mats throughout the entire place. The staff were friendly and helpful, even though I didn't speak much Japanese. The onsen on the top floor was a peaceful and clean space to relax in, and I appreciated the little extras like the welcome dessert and complimentary drinks.

I highly recommend this hotel to families.

I recently stayed at a wonderful Japanese style hotel in Matsumoto and had a fantastic experience. The hotel had a traditional tatami interior with spotless, comfortable rooms and public spaces. The staff were incredibly friendly and helpful, despite my limited Japanese language ability. The onsen on the top floor was a highlight, with both indoor and outdoor pools, a sauna room, and stunning views. The Japanese breakfast was delicious and offered a great variety of dishes. I also loved the no-extra-charge late night ramen, ice cream, and drinks. The location was perfect, just a short walk from the train station and attractions like Matsumoto Castle and the Yayoi Kusama exhibit at the Art Museum. I highly recommend this hotel for an authentic and enjoyable stay.

Based on my experience, I would definitely recommend this hotel.

Spacious rooms with tatami mats and all amenities, including a lovely onsen. Firm beds with nice covers. Clean facilities in a new building. Convenient location near train station and bus terminal. Enjoyable breakfast and great attention to detail in the decor.

The hotel is conveniently located near the train station and bus terminal, making it easy to explore the surrounding areas. The rooms are clean and offer beautiful views of the snow-capped Alps and the nearby train tracks. The staff is friendly and helpful, despite limited English proficiency. The onsen on the top floor provides a calm and clean environment to relax. Guests can also enjoy complimentary extras such as welcome desserts, ice cream, drinks, and ramen.

The music playing in the restaurant can be a bit distracting and not as relaxing as desired.

We loved the spacious rooms with comfortable beds and the traditional Japanese ambiance. The onsen offered breathtaking views of the mountains, and we appreciated the small touches like coffee in the morning and popsicles after the onsen. The location was perfect for exploring the city and taking day trips. The breakfast was delicious and varied.

Felt immediately at home, no complaints.

Spacious rooms, great amenities, beautiful tatami mats, relaxing onsen, firm and cozy bed, friendly staff.

Nothing.