As a satisfied guest at Shangri-La Tokyo, I can't recommend this hotel more. My stay was for both business and leisure purposes, and it exceeded my expectations in every way. The location is unbeatable, just a minute's walk from Tokyo Station. The staff was incredibly friendly and helpful, and the rooms were spacious, clean, and offered breathtaking panoramic views of the city. The bed was extra large and exceptionally comfortable. The hotel also provided free wifi throughout, and the fitness room and indoor pool were fantastic. I highly recommend trying their afternoon tea set for a relaxing break during the day.

Couldn't recommend this hotel more.

We had a fantastic stay at this hotel. The staff were extremely friendly and helpful, going above and beyond to assist us with everything we needed. The hotel facilities were top-notch, especially the indoor pool and spa. Our room was spacious and clean, with a breathtaking view of the city skyline. The breakfast selection was delicious and offered a wide variety of choices. The hotel's location right next to the train station made it incredibly convenient for us to explore the city.

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Located near Tokyo Station, close to Takashimaya and Nihonbashi

Felt very happy, no complaints.

Exceptional location. Spacious room, comfortable bed, nice bathroom. Typhoon didn't bother me. Tokyo station next door, lots to explore. Will stay again.

Beautiful and clean room, excellent service, lots of nearby dining options, convenient location near Tokyo Station and Takashimaya.

Nothing to mention.

Wonderful staff, helpful with travel arrangements, lost passports. Tolerated cranky 2-year-old. Enjoyed views over the city. Fantasy location for transport and shopping. Executive suite met expectations. Great breakfast, buffet brought to table. Well-appointed and comfortable suite with good view. Great indoor pool and spa. Courteous and polite staff made our stay special. Upgraded room worth it. Best hotel on many levels.

We had the most amazing stay at a five-star hotel in this city. The location was fantastic, just a minute away from a major train station and conveniently close to a large department store. The hotel facilities were excellent, including a fitness room and indoor pool. We were impressed with the cleanliness of our spacious room, which had a breathtaking view of the city from its panorama windows. The staff were incredibly nice and helpful, making our stay even more enjoyable.

Can't fault anything about it.

I was delighted by the superb service at Shangri-La. When a wheel broke on my luggage, they promptly sent a maintenance guy to fix it, saving my trip. The views from the room were breathtaking, and the amenities were thoughtful, including a Nespresso machine and comfortable pajamas. The breakfast, though expensive, was delicious with a wide variety of options. I highly recommend this hotel for an outstanding experience.

We had a fantastic stay at this five-star hotel in Tokyo. The location was excellent, just a one-minute walk from the Nihonbashi exit of the train station. The staff was incredibly helpful and efficient, providing top-notch service. Our room on the 35th floor had a stunning panoramic view of the city, including Tokyo Sky Tree. The room itself was spacious, clean, and had a comfortable extra-large bed. The hotel facilities, including the fitness room and indoor pool, were great. The free WiFi throughout the hotel was convenient, and we enjoyed the afternoon tea set.

Everything was exactly what we needed and wanted.

Located in the heart of the bustling city, this hotel offers a convenient location right next to Tokyo station, making it easy to explore all that the city has to offer. The rooms are beautifully decorated and spacious, with luxurious amenities such as Nespresso machines and L'Occitane toiletries. The staff provides exceptional service, going above and beyond to assist guests with restaurant reservations, transportation arrangements, and shopping inquiries. The breakfast is delicious, offering a wide variety of options to satisfy every palate. The hotel also boasts a well-maintained gym and a lovely pool.

The ornate decor and style of the hotel may not appeal to those looking for a more minimalist aesthetic.

Spending Christmas vacation at this hotel was incredible! The first thing that impressed me was the warm and welcoming atmosphere, which made me feel right at home. The location is simply perfect, very close to transportation hubs and shopping areas. I also appreciated the wonderful views of the city from the windows. The room was clean and spacious with a luxurious touch.

Honestly, I didn't have any negative experiences during my stay.

I had an incredible stay at this hotel in the heart of Tokyo. The location couldn't have been more convenient, with easy access to the city center and two subway stations nearby. It was a breeze getting to and from the Narita Express platform. The cleanliness of this hotel was top-notch, and the facilities were everything I could have hoped for. The spacious room and beautiful bathroom made me feel right at home. The breakfast provided was outstanding, offering a wide selection of delicious options. The staff went above and beyond to ensure I had a comfortable stay, even accompanying me to the train station. this hotel provided a safe and luxurious experience that exceeded my expectations.

Didn't dislike anything about the property.

Club Deluxe worth the money. Superior breakfast selection, all-day drinks and snacks. Top-notch service. Perfect location for day travels. Close to train stations, famous landmarks, and shopping areas.

All was perfect.

During my Christmas stay, I absolutely loved the luxurious and spacious room that I had. The bed was incredibly comfortable, and the marble bathroom with a deep soaking tub was a delightful treat. Additionally, the hotel's location was perfect! It was conveniently situated right next to the main train station, making it easy to explore the city. Lastly, the service at the hotel was outstanding. The front desk staff were incredibly helpful, assisting with dinner reservations and providing recommendations for sightseeing.

One thing that I found disappointing was the lack of meal options during the typhoon. It would have been great if the hotel had provided a meal or offered a discounted meal during the storm when no shops were open and it was unsafe to go out.

Our stay at Shangri-La was truly amazing! We opted for the Horizon Club room floors and were blown away by the breathtaking views. The private guest check-in and exclusive access to breakfast, afternoon tea, and evening snacks made us feel pampered. The rooms were spotlessly clean, and the indoor pool was a great way to unwind. we had a superb experience at Shangri-La, and we highly recommend it.