The hotel had a great variety of restaurants and shops, making it feel like a mini resort. We even found a convenience store on-site, which was very convenient. Additionally, the hotel's location was fantastic as it was just a 3-minute walk from the train station. This made it easy for us to explore the city and also get to the airport quickly.

They were old, tired, and in need of renovations. The furniture was worn out and the beds were uncomfortable.

Great Location

We stayed in the main building for a few days and one night in the Annex tower. The rooms were extremely clean and we couldn't find a single fault. The hotel is in a fantastic location, with easy access to Shinagawa Station. From there, you can conveniently travel to various cities in Japan. The accessibility is like that of a central station, making it a breeze to explore the country. I highly recommend this hotel.

I had a great stay at the Prince hotel. The location was perfect, being right across from Shinagawa station, which made it really convenient for exploring the city. The hotel itself is part of a large entertainment complex with lots of shops, restaurants, and activities on site. My room, though small, was well equipped and clean. The breakfast buffet was excellent, with a wide variety of options. I would highly recommend this hotel for its location and amenities.

Excellent location, spacious and comfortable rooms, friendly staff, convenient amenities, great views.

Nothing all good.

The value for money at this hotel was excellent, with a comfortable room and convenient location. The staff treated us very well, holding our bags and providing prompt check-in.

The morning meal could be improved with more variety and options.

The location of the hotel is superb, just minutes from the train station. There's an Aqua center and an IMAX theater nearby, along with plenty of shops and restaurants. As vegetarians and vegans, we appreciated the variety of dining options available in the area.

The staff at the hotel made us feel very welcome during our stay. They were incredibly helpful and accommodating, making sure that we had everything we needed.

I had a great stay at Shinagawa Prince Hotel. The location was convenient, just steps away from Shinagawa Station. The room was comfortable and clean, and I enjoyed the fantastic view from my window. The hotel was easily accessible from Haneda Airport, making it a convenient choice. I would highly recommend this hotel for its location, comfort, and convenience.

my recent stay in tokyo was great, but prince hotel took it to another level. the location was super convenient for transportation, and the fluent english-speaking staff made everything so easy. plus, being a prince club emi member allowed me to enjoy a late check-out and extra perks like a 500yen voucher.

gym and swimming pool not free

We loved the hotel's proximity to the train station, making it incredibly convenient for exploring this city. The rooms were surprisingly spacious and had all the necessary amenities, including easy-to-access lights and power outlets. The hotel staff were attentive and helpful, ensuring a pleasant stay. Additionally, the breakfast station exceeded our expectations, offering simple yet delicious options.

Nothing at all.

The hotel is highly convenient, located just across from the railway and close to both the Shinagawa station and metro station. The view from the top floors is exceptional, offering a beautiful sight of the city. The hotel facilities are diverse and include various eating options, a food court, and a shopping arcade.

The staff could be more helpful.

The location of this hotel is perfect for travelers, as it is right in front of the train station and offers easy access to the airport. Rooms are designed to offer a great view, with large windows that overlook the station and Mount Fuji. The hotel offers Japanese and Western breakfast options and is reasonably priced.

All was great!

Convenient stay, very close to the station. Room size and hygiene are both above average, with comfortable bedding. Great variety of food options nearby, and beautiful views from high floors. Enjoyable experience overall, especially the bar on the upper level.

I stayed at this place during a typhoon and it was a perfect choice. The size of this hotel complex is impressive, with so many facilities to enjoy. I arrived early but was able to explore the hotel and even visit the aquarium. The view from my room was absolutely stunning, the best one during my trip. The bed was huge and incredibly comfortable. The housekeeping staff were friendly and welcoming, and I could even check out late for a small fee. The location was fantastic, right across from the train station, making transportation a breeze. There were also plenty of shops and food options within the hotel complex.

The only downside was some of the staff weren't as friendly or helpful as others. However, overall, I highly recommend this hotel to my friends for its luxurious amenities, convenient location, and enhanced comfort.

Convenient Bullet train access, great views from 36th floor, nearby restaurants, easy transfer to airport, daily towel service.

Great location near Shinagawa subway station with plenty of activities, shopping, and dining options. Friendly and efficient staff who go above and beyond to fulfill requests. Beautiful night view from the 32nd floor.

Felt very special, no complaints at all.