The hotel is conveniently located, with easy access to Liberation Square. Guests can enjoy a delicious meal at the restaurant or order from the bar menu. The rooms are spacious and well-equipped, providing a comfortable stay. The staff are friendly and efficient, ensuring a pleasant experience. The breakfast offers a wide selection of options, including a carvery, profiteroles, mince pie, coffee, and chocolate. The hotel also boasts indoor and outdoor pools, providing relaxation options for guests.

Some parking spaces may be limited due to large contractor vans occupying most of the spots.

The staff at the hotel were excellent, friendly and attentive. They were always smartly dressed, professional, and courteous. the breakfasts were delicious with a wide variety of choices to cater to different tastes and diets. the hotel's location was convenient, with easy access to the town center and nearby bus stops.

The location of this hotel is ideal for exploring St Helier and Jersey as a whole. It's just a short walk to the heart of the town, making it convenient for shopping and dining options. The hotel also offers great value for money, with reasonable prices for both the rooms and the amenities provided. The staff are friendly and provide excellent service, making sure that guests feel welcome and well taken care of. The rooms are clean and well-maintained, and the attention to detail is evident throughout the hotel.

The only minor issue we encountered was some noise from the pool area at night, which could be bothersome for light sleepers.

As someone with physical handicaps, I was impressed with the accessibility of The Monterey Hotel. The staff were attentive, the room was spacious and clean, and there was a fan provided for extra comfort. The breakfasts were delicious, and the length of time the restaurant was open allowed for a relaxed dining experience. The bar staff, especially Victor, were friendly and remembered our preferences. the service was exceptional and the facilities were well-maintained.

I felt so at home during my stay at The Monterey Hotel that I have no complaints.

As a woman traveling alone, I felt safe and comfortable at The Monterey Hotel. The hotel's cleanliness was exceptional and the staff was friendly and helpful. The swimming pool and jacuzzi were lovely for relaxation. The hotel's convenient location allowed for easy access to the town center and nearby restaurants. The choice of indoor and outdoor pools was a plus, and the breakfast offered was plentiful and delicious.

Felt free to seek any assistance, nothing to complain about.

We were on a long weekend getaway with our young kids and decided to take a risk on this 3* hotel. The reception area is welcoming, the restaurant/bar is well done, and there is ample free parking. Our family room was comfortable and when we had an issue, the staff quickly switched us to a new room. The breakfast was good and we enjoyed the pool facilities. The staff were extremely helpful and provided gluten-free options for us. a great stay.

100% Recommend this hotel.

I stayed at The Monterey Hotel - Sure Hotel Collection and had an excellent experience. The breakfast choice was superb, and the location was ideal for my needs. The staff, particularly Charity, were attentive and efficient, making sure that everything was taken care of. The rooms were spacious, clean, and well-maintained, with comfortable beds and the added bonus of a fan. The hotel also had a car park available. After a day of exploring Jersey, I enjoyed relaxing in the indoor pool and Jacuzzi. The staff were friendly, and there was plenty of food options during breakfast.

Can't think of anything 🤔

I had a fantastic experience staying at the Monterey Hotel - Sure Hotel Collection. the staff were extremely helpful and went out of their way to accommodate my dietary needs, providing gluten-free options for breakfast and even preparing a special meal for me. They also made our wedding anniversary extra special by surprising us with complimentary sparkling wine in our room. the room itself was spacious, clean, and comfortable. I highly recommend the Monterey Hotel - Sure Hotel Collection for its excellent service, comfortable rooms, and attention to detail.

Can't fault anything about it. 👍

Friendly staff, great family rooms, tasty breakfast, clean pool, convenient location. 🌟

The Monterey Hotel is conveniently located on the outskirts of St Helier, just out of the centre but a simple 10-minute walk from the action through Millennium Park. The rooms, although a little dated, are clean and well-maintained. The staff are friendly and attentive, going out of their way to make guests feel welcome. The breakfast offers a variety of dishes, with some unique options to try. The amenities, including the indoor pool and gym, provide additional convenience for guests.

Some guests have reported noise from road traffic and neighboring rooms, which can be a bit disruptive during the night.

Great facilities - indoor pool, gym, sauna, and jacuzzi. Excellent food, including bar meals, and good value for money. Hotel staff were professional, friendly, and attentive. Breakfasts offered a wide variety of choices. Spacious and well-equipped rooms. Convenient location for exploring the island. Ample and speedy lifts for easy access. Good sized car park. a lovely hotel worthy of an additional star.

Felt at home, no complaints whatsoever.

our short stay in saint saviour was delightful, sure hotel collection surpassed our expectations. their well-oiled machine of a team made us feel welcome and the spotlessly clean facilities were a bonus. the breakfasts were excellent and the bar was a treat.

Noisy extractor fan from kitchen.

Good breakfast with a variety of options and friendly staff. Convenient location easy to reach from the airport and close to public transportation. the indoor pool offers a nice option for exercise or relaxation.

The rooms were unclean, with outdated furniture and dirty carpets. the Wi-Fi was unreliable and the connection kept dropping.

The hotel is conveniently located, with easy access to Liberation Square. Guests can enjoy a delicious meal at the restaurant or order from the bar menu. The rooms are spacious and well-equipped, providing a comfortable stay. The staff are friendly and efficient, ensuring a pleasant experience. The breakfast offers a wide selection of options, including a carvery, profiteroles, mince pie, coffee, and chocolate. The hotel also boasts indoor and outdoor pools, providing relaxation options for guests.

Some parking spaces may be limited due to large contractor vans occupying most of the spots.

The location of the hotel is convenient, with a 10-minute walk into the town center and nearby Millennium Park with a playground and splash park. The rooms were clean and comfortable, and the staff were friendly and helpful. The breakfast buffet offered a good selection, and there were both indoor and outdoor pools available for guests to enjoy.

One reviewer mentioned that the hotel lacked air conditioning, which could be uncomfortable during warm weather.