During our recent stay at the Renaissance, we were impressed by the friendly and helpful staff. The lobby area and sports bar had a great atmosphere, and the restaurant served delicious food. The rooms were comfortable, and the hotel's location was convenient. I highly recommend this hotel.

The hotel offers luxurious amenities and fulfills all your exclusive needs. The rooms are spacious, modern, and comfortable with high-end facilities. The restaurant provides a satisfying dining experience with a great selection of dishes. The indoor swimming pool and state-of-the-art gym are well-maintained and offer a great place to relax and stay fit. The staff is lovely and goes above and beyond to ensure your satisfaction.

There was a minor issue with the check-out process, which took longer due to the accounting practices in Kazakhstan. However, this did not overshadow the overall positive experience at the hotel.

Celebrating Xmas at this hotel was amazing! The room was spacious and comfortable with a great view. The breakfast had a good variety of food, including local cuisine, and the staff was very friendly and attentive. Plus, the location was perfect, close to many restaurants and shops.

The hotel's gym and spa facilities were outdated and not well-maintained. Additionally, the internet was slow and unreliable at times. However, these small issues did not detract from our overall enjoyable experience.