The hotel offers great value for money, with affordable prices and attention to detail. The location at the top of the first Shymbulak cable car is a fantastic advantage for those looking to hit the slopes right away. The service provided by the staff is outstanding, and they go above and beyond to ensure a pleasant stay. The rooms are comfortable, with fantastic views from the large balcony. Plus, the breakfast provided is a delicious start to the day.

All was satisfactory, nothing that stood out as needing improvement.

Located slopeside, easy access to cable car and stunning mountain views. English-speaking staff receptive to early check-out request. Onsite restaurant and bar for in-room dining, offering diverse menu and quality wine selection. Spacious rooms, some with balcony. a promising and convenient mountain retreat.

Conveniently located next to the ski lifts, providing easy access to the mountain. the cable car ride was breathtaking, and the receptionist was friendly and helpful when we checked in. it was nice to have a warm room to return to after a cold day out in the snow.

The room was unkempt, with stained carpets and dirty windows. the towels were old and worn, and the buffet breakfast lacked variety and freshness.

Stunning mountain surroundings. Comfortable rooms with woodsy scent. Cozy balconies. Comfortable bed and sufficient breakfast. Warm outdoor pool and evening sauna. Friendly staff.

Can't think of anything.

The hotel is perfectly located right on the mountains, allowing easy access to the ski slopes. The funicular to the ski center is just a short walk away, making it convenient for guests who love skiing. The rooms offer a quiet and peaceful atmosphere with breathtaking views. The service provided by the hotel personnel is friendly and helpful. Additionally, the breakfast included in the room is satisfying and provides plenty of food to start the day.

There is limited entertainment available in the evenings, so guests may need to bring their own entertainment options.

The location was beautiful, with amazing views and close proximity to the ski lift. The restaurant had delicious food and stayed open late, which was perfect for us as friends who enjoy going out at night.

Felt like they were family, no complaints.

Our stay at the resort was overall enjoyable. The location was excellent, right next to the lifts, making it convenient for skiing. The staff were very friendly and accommodating, and our room was clean. The breakfast, although not buffet style, was still satisfactory. The warm pool and sauna were a nice bonus, and the restaurant and bar had good operating hours.