We had a very comfortable stay at Sultan Palace. The bed in our room was incredibly cozy and we enjoyed a peaceful night's sleep. The facilities were top-notch, especially the remarkable room and bathroom. The hotel appeared well-maintained and our room was clean and spacious. The staff was also very helpful, going above and beyond to assist us during our stay. We were pleasantly surprised when a complimentary fruit plate was delivered to our room shortly after check-in. we had a positive experience at Sultan Palace and would recommend it for a short stay.

The hotel is conveniently located near the airport, making it perfect for short stays or early morning flights. The rooms are clean and comfortable, with spacious bathrooms. The staff is pleasant and helpful, ensuring a pleasant stay. The breakfast buffet offers a wide variety of options, guaranteeing a satisfying start to the day. Additionally, the hotel offers amenities such as a spa and gym, providing a range of facilities for guests to enjoy.

The reception staff could benefit from more professional training and improve their customer service skills.

During my xmas stay, the welcome fruit platter was a nice freebie, and I appreciated the stylish room design. The hotel's key location next to the airport made transportation very convenient. , the swimming pool area was a great place to relax after a long day of exploring the city.

It was very frustrating since I needed it for work. the staff was overly zealous in reminding me to check out, calling me three times in the morning when I was already aware of the check-out time.

sultan palace hotel in atyrau exceeded my expectations with its excellent room, pool, and spa facilities. it was even better than my last stay in the city. highly recommended!

limited breakfast options

Brand new hotel, ideal for foreign business travelers. Large rooms with new furniture and bathroom equipment. Hospitable staff, especially Ms. Altynay at Reception. Great local food and nice compound. Close to the airport.

Nothing not too like.

As trekkers and a group of friends, we loved the spacious rooms and comfortable furnishings. The hotel provided excellent amenities, including a fully equipped gym and temperature-controlled pool. The daily room cleaning and well-stocked fridge were a bonus. The location was convenient, with easy access to all parts of the city.

Felt right at home, no complaints.

Convenient location near the airport and city. Modern and spacious room with a pleasant swimming pool and spa zone on the second floor. Competent and friendly staff. Enjoyed the nice bar in the lobby.

We had an amazing stay at this hotel. The luxurious Spa & wellness centre, indoor swimming pool and treatment rooms were top-notch. The professional service and exclusive amenities made our stay even more enjoyable. The restaurant provided delicious food and the bar/lounge area was great for an evening drink. The location was perfect, not too far from the airport and close to the city centre. The private facilities in the room were impressive, including a well-stocked fridge and room service.

The only minor issue we encountered was the WiFi. Although the strength was good, we had to continually connect our devices with access passwords.