Great location, beautiful lake view, clean and cosy rooms, excellent service, helpful staff, accommodating waiter, secure parking, variety of food options

Nothing to mention.

The hotel is conveniently located adjacent to a number of shops and near a restaurant, making it easy to find everything you need. The rooms are spacious and comfortable with excellent service. The breakfast variety is superb, and the staff are friendly and helpful. The hotel also offers conference facilities and the food is well prepared and presented.

Some maintenance issues were noted, such as the need for attention to detail and repairs in certain areas.

The check-in process was efficient and accommodating, even when I arrived early. Special thanks to the cleaner who found and returned my lost ring. Staff members like Lovena and Alvin were helpful and attentive. Enjoyed the delicious food and impressive interior design. Convenient location with secure parking.

I had a fantastic experience at this hotel. the breakfast was excellent and the room was clean and comfortable, with a lovely view of the lake. the staff were friendly and attentive, and the room service was fast and delivered fresh food. the blueberry cheesecake and lattes were delicious, and the chef prepared my eggs perfectly. I have visited this place multiple times in the past few weeks and have even recommended it to my friends and family. the service is top-notch, and I appreciate the personal and friendly touch.

All was perfect! 😊

Our room had a stunning view of Lake Victoria and the surrounding hills, making for a breathtaking sight. The hotel staff were courteous and helpful, providing excellent service throughout our stay. The cleanliness and comfort of the rooms were top-notch, ensuring a pleasant and cozy experience. The location of the hotel was ideal, with convenient access to nearby amenities such as restaurants and supermarkets.

One minor inconvenience was the higher-than-normal height of the bed, which made it a bit cumbersome to get on and off. Additionally, the room service and cleaning team could have been more discreet, as their cleaning supplies were left in the corridors and required guests to navigate around them.

I recently stayed at this place and had a fantastic experience. The location is ideal, right next to a shopping mall, making it convenient for buying anything I needed. The staff provided excellent service, with a friendly and helpful attitude. The rooms were spacious and the bed was very comfortable. I also loved the breakfast variety, with someone making fresh eggs just the way I wanted them. The hotel amenities, such as the spa & wellness center and outdoor swimming pool, were a great way to relax and unwind. this place exceeded my expectations and I would definitely recommend it.

I would highly recommend this hotel to families.

The complimentary breakfast was decent, and the hotel's location was very convenient, as it was close to many shops and restaurants. the room was also spacious and had a fantastic view of the city.

The service was poor, and the staff seemed uninterested in helping guests. We had to wait a long time for someone to check us in, and the staff was not very accommodating when we had some concerns about our room.