The staff were incredibly helpful and always had a smile on their faces. Nora, in particular, was amazing and provided us with great attraction options. The hotel's location in the heart of the city center was perfect for experiencing the bustling city of Nairobi. The cleanliness of the environment was also commendable. The breakfast options were diverse and I particularly loved the attention to detail, such as when I requested bacon and it magically appeared on my table. The pool and gym facilities were also enjoyable.

Felt super comfortable, couldn't find anything to complain about.

During my recent stay at Best Western Plus, the staff were incredibly friendly and helpful. The rooms were clean and comfortable, with all the necessary amenities. The rooftop area was a perfect spot to unwind and relax. The hotel's travel desk offered a variety of great tours that fit my budget. I highly recommend this hotel.

We had a really nice stay at this hotel. The location was great, right in the city centre. The staff were very welcoming and friendly, always accommodating our requests. The breakfast included in the price was delicious, with a good spread and made to order omelets. The room was clean and the bed was comfortable. We also enjoyed the spa and wellness centre, with its swimming pool and massage services. we would definitely recommend this hotel to everyone.

This hotel is perfectly located in a bustling area of town, with plenty of shops and restaurants nearby. Despite the central location, it's situated in a safe and quiet area, far away from the dangerous parts of town. The rooms are comfortable and clean, with nice bedding and good views. The staff is very friendly and provides excellent service, and the breakfast is delicious and filling. There's even a rooftop pool and bar to enjoy.

The hotel's airport transportation is quite expensive.

Affordable, friendly staff, comfortable rooms, beautiful rooftop deck, great water pressure in the shower.

Couldn't fault.

The shower had amazing water pressure, and the room was clean and relaxing. The staff were warm and friendly, and the al-a-carte restaurant was open 24 hours. I had a wonderful stay and would recommend Best Western Plus.

The staff made us feel like family, especially when we fell sick during our trip. They were caring and welcoming, greeting us with smiles every day. The location was perfect for exploring the city and getting around easily. The hotel facilities were well-appointed, including the comfortable beds and quiet air conditioning. The transport arrangements were reliable, and the restaurant served a wide range of tasty food. We also appreciated the ample supply of fresh water bottles.

Nothing, everything was great.

Great location, clean rooms, comfortable bed, amazing service, convenient breakfast.

Nothing to dislike.

The location was great, right in the city center, which made it convenient for exploring. the staff were friendly and polite, providing excellent service. the room was clean and comfortable, with all the amenities we needed for a romantic escape.

The restaurant food was a letdown, with the lunch and dinner options being disappointing. the breakfast options were also limited, and there seemed to be a focus on cost-saving.

Convenient location from airport. Clean and cozy rooms with comfortable beds. Good breakfast. Amazing service. Will definitely recommend.

The Best Western Plus hotel in Nairobi is a great choice for a comfortable stay. The location is convenient, with the airport and commercial center nearby. The rooms are of excellent quality, and the staff is very helpful and informative. We felt well taken care of during our stay.

We had a wonderful stay at this centrally located hotel. The staff was exceptional, addressing any concerns we had in a fantastic manner. The room was comfortable and modern, with all the necessary amenities included. The rooftop restaurant and bar had great drinks and provided a lively atmosphere.

Although breakfast was a bit disorganized, the value for the money was excellent and the food options plentiful. we would recommend this place to family and friends without hesitation.

I had a great stay at this hotel. The room was spacious and always clean. The hotel facilities, including the swimming pool and gym, were impressive. The location was convenient, being in the central business district and close to the local restaurants. The staff were friendly and provided excellent service. The breakfast was delicious with a great variety of dishes.

Nothing to mention.

Clean rooms, friendly breakfast staff, good breakfast variety, helpful reception staff, great location in downtown, close to commercial center.

Nothing, it is perfect.

Clean room, comfortable bed, central location, good staff, nice poolside area.

Nothing not to like.