Fantastic hosts and staff. Early check-in allowed for bag storage. Wide stairs and elevator provided convenience. Clean room with beautiful ocean and garden view. Rooftop lounge with cooling pool and lovely sunsets. Included continental breakfast with granola, yogurt, juice, fruit, coffee. Short walk to the beach, away from tourist area. We loved our stay and will return.

suites cielo y mar was a great choice for my stay in playa del carmen. the room was clean, quiet, and well-equipped with a coffee machine and fridge. the proximity to the public beach was perfect, and victor's help was greatly appreciated. overall, a fantastic price/quality ratio.

Check-in process was a bit disorganized.

The hosts and staff were fantastic, always accommodating and helpful. the room was clean and had a beautiful view. the rooftop lounge area was a great place to relax, with a cooling pool and a lovely view. the included continental breakfast was delicious and had a good variety of options.

The area surrounding the hotel was a bit run down and needed some development. the location was a bit far from the city center, making it necessary to have your own transport.

Fantastic hosts and staff, clean rooms, beautiful ocean view, convenient location near beach and restaurants, varied and delicious breakfast options.

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I had an incredible stay at Suites Cielo Y Mar. The place lived up to the reviews I read and more. The rooms were spacious, clean, and had all the necessary amenities. The staff was friendly and always ready to help. I particularly enjoyed the free rental bikes, which allowed me to explore the area easily. The location was safe and close to a beautiful public beach. The view from my balcony was breathtaking, especially the view of the water. I highly recommend this hotel for its excellent service, comfortable rooms, and convenient location.

Although my stay was mostly perfect, there were a few minor drawbacks. The rooftop terrace was deserted and not inviting to use.

The rooms were spacious and clean, with a little kitchen and a balcony to enjoy the sunrise. The staff was friendly and the atmosphere was relaxing. Free breakfast with fresh fruit and juice was a nice touch. Convenient location, just a 5-minute walk to the beach.

Felt very cared for, no complaints.

We had a fabulous stay at this hotel! The attention to detail in every aspect was outstanding. The breakfast was one of the best we had during our trip, with a great variety of food and excellent service. The hotel's location was perfect, close to a beautiful beach and in a quiet area. We also loved having bicycles available to explore the surroundings. we highly recommend this hotel!

The only minor drawbacks were the small bathroom and the distance from the city center, but they didn't significantly impact our experience.

This hotel has great value for money! The staff is very friendly and always available to help. You can enjoy a lovely seaview from your balcony while sipping on your morning coffee. Plus, the location in a quiet part of town is great for a peaceful vacation.

All was well, no complaints here!

Great location, steps away from the best beach. Modern, comfortable rooms with stunning sea views. Friendly and helpful staff made the stay wonderful. Extended my stay because I loved it so much.

Great value for money and our room was fantastic. The view of the ocean from our balcony was absolutely beautiful. The staff at this hotel were so friendly and helpful, they really went above and beyond to make sure we had a great stay. The location was perfect, a quiet area but still close enough to the main part of town. And having bicycles available for free was a fantastic bonus.

The breakfast options could use a bit more variety to make it even better.

Beautiful room with breathtaking sea view. Pool and small gym on the 5th floor. Enough breakfast. Good for longer stays. 5 parking lots available inside. Friendly staff. Convenient location near a quiet beach.

Felt very lucky to have found it, no complaints at all.

We had a wonderful stay at a charming hotel near a beautiful beach in Mexico. The attention to detail in the spacious and nicely decorated rooms was impressive. The included breakfast was delicious, and the staff was friendly and accommodating. The hotel is situated in a quiet residential area, but still close to everything we needed. we highly recommend this hotel for a clean, comfortable, and affordable stay.

For the price we paid, we got great value with a comfortable bed, good internet, hot water in the shower, and a well-cleaned room. The location was perfect, with a beautiful beach just around the corner and shopping and dining options nearby. The staff at the hotel were friendly, helpful, and attentive to our needs.

The breakfast experience could be improved by offering a wider variety of options.

This hotel is located in a quiet part of town, just a short walk to a beautiful public beach. It is also conveniently situated on 5th avenue, surrounded by stores and restaurants. The rooms are spacious, cozy, and clean, with comfortable mattresses, ensuring a deep and restful sleep. Guests can enjoy fantastic views of the sunrise from their balconies. The staff is friendly and accommodating, providing excellent service. The hotel offers a delicious breakfast, and there are facilities such as a gym and water dispensers available.

The pool was out of service during my stay, which was a disappointment.

We recently stayed at a hotel over Thanksgiving and had a great time! One of the best things was the complimentary breakfast and the free bike rentals, which allowed us to explore the nearby area. the hotel's location was perfect, close to the beach and the city nightlife. Another great aspect was the large balcony that provided a relaxing atmosphere with a fantastic view.