We had a fantastic stay at this luxurious hotel. The staff went above and beyond to ensure our comfort and satisfaction. From the moment we checked in, we were greeted with warm smiles and friendly faces. The receptionist, Ann, was exceptionally kind and hospitable, making us feel truly welcome. We were pleasantly surprised to receive a free room upgrade, which was spacious and beautifully decorated. The shower in the bathroom was the best we've ever experienced. The hotel itself was clean and charming, located in a secure area. The breakfast served was fresh and of excellent quality, with a wide variety of options to choose from. We highly recommend this hotel to anyone visiting the area.

We would definitely recommend this hotel to our friends and family.

The location of the hotel was great, offering easy access to nearby attractions and public transport. the amenities provided in the room were satisfactory and we even got a free room upgrade, which was a pleasant surprise.

The staff at the hotel were incredibly rude and had no idea how to talk to guests. One staff member even used our credit card without informing us of the charges, showing a complete lack of professionalism.

I had an amazing stay at a hotel in Nairobi. The value for money was excellent, with a clean and comfortable room that offered a beautiful view. The location was great, and the staff treated me with exceptional hospitality throughout my stay.

The morning meal could have been improved with a better variety of options.

The staff were welcoming, helpful, and attentive, ensuring a pleasant experience. The security personnel were diligent and made me feel safe. The rooms were clean, spacious, and had ample natural light. The breakfast options were diverse and delicious. The location was convenient, just a short walk to the city center.

Couldn't find any faults at all.

I got great value for my money at Swiss Lenana Mount. The room was spotlessly clean, well-organized, and had all the modern amenities I needed. The location was convenient, just a short 20-minute walk to the city center. The staff were incredibly welcoming and treated me like family.

The breakfast experience could have been improved with a wider variety of options, particularly in terms of spreads like butter or preserves.

The hotel is conveniently located near the city center, making it easy to access bars, restaurants, and shopping centers. it is just minutes away from Wilson Airport, which is convenient for travelers. The rooms are clean and the bathrooms are well-maintained. The staff is attentive and proactive, providing excellent service. The breakfast options are satisfactory and there are facilities available for guests to use, such as a secure reception area for vehicles.

The hotel could improve on providing more diverse food options, especially for vegetarian guests.

We had a blast at Swiss Lenana Mount Hotel! The karaoke nights and lively casino made our stay unforgettable!

Felt lucky, no complaints.

Convenient location near downtown with diverse dining options. Clean and modern rooms with comfortable beds and ample amenities. Friendly and attentive staff that go above and beyond to assist with any needs. Delicious breakfast with a variety of hot and cold options.

The hotel is located down a beautiful tree-lined street fairly close to the city centre, making it a convenient location. Additionally, the rooms were clean and comfortable, with friendly staff and good service.

The lack of air conditioning in the rooms made for an uncomfortable stay on hot days.

As travelers taking off early, we loved the comfortable bed and the friendly staff. The spacious and well-equipped rooms were perfect for a good night's sleep. The diverse breakfast options, including African, Western, and Asian cuisines, were a delightful treat.

Felt right at home, no complaints.

Great location and cosy rooms. I was pleasantly surprised by the quick response of the hotel staff when I discovered that the tea kettle was not available in my room. They immediately provided me with a brand new one. I enjoyed my stay at Swiss Lenana Mount.

The location was perfect - in a very quiet place yet closer to city centre. The staff were exceptional, from the gate keeper to receptionist, everyone made me feel welcome and attended to all of my needs in a brilliant manner. The room amenities were exactly what I needed, including an electric kettle, mini-bar, and free toiletries. The leisure spa and wellness centre was a fantastic way to relax and the outdoor swimming pool was just what I needed to cool down. The sun loungers and beach umbrellas were a nice touch. The restaurant had a great selection of food from all over the world, including special diet menus.

Although there were no negatives to mention, I would definitely recommend this place to my family for their next stay.

As a frequent traveler to Nairobi, Swiss Lenana Hotel has become my go-to residence. The rooms consistently exceed my expectations and the service is second to none. Its proximity to Statehouse, Defence headquarters, and various embassies is a major plus. The cleanliness is spotless, and the fresh breakfast is the perfect way to start the day. The manager, Juliet, and her team always go above and beyond to meet our needs. Thank you for your outstanding hospitality.

Can't recommend highly enough this hotel.

During my recent city break, I stayed at a hotel that was great value for money. The staff was extremely helpful and pleasant, and the rooms were comfortable. I was impressed by the two complementary facts offered during my stay, which made me feel like a valued guest. the hotel's location was easily accessible, and there was good security.

While there were many positive aspects of my stay, there were a few negatives to note as well. The breakfast was limited and not suitable for those who prefer western options.