The staff at the concierge and front desk were extremely helpful and kind. The rooms were spacious and well-appointed, and the gym facilities were amazing. The hotel also had a large pool, perfect for swimming laps. I highly recommend this hotel for its convenient location, excellent service, and great amenities.

For the price, the room was great and had an amazing view of the city hall. The location was perfect, with lots of shopping options nearby. The staff were very hospitable, making us feel welcome from the moment we arrived at the hotel.

The breakfast offerings could have been better, especially for kids.

The staff were excellent, polite, and attentive. Aria restaurant was enjoyable, and the swimming pool was loved by the children. The housekeeper on the 8th floor was lovely and provided great service. The hotel's location was well situated and quiet at night. The rooms, although a bit dated, were comfortable.

Nothing, all was good.

Great experience except the smoke. During our stay at the Westin Josun Seoul Hotel, we had a great experience overall. The service was prompt and the staff were friendly throughout our stay. The room itself was spacious and comfortable, providing us with a pleasant environment to relax in. The location of the hotel was perfect, as it was just a few minutes' walk to the subway and the famous Myeongdong shopping district.

There was one downside to our stay. There was a guest on our floor who was smoking, and the smell of smoke was unbearable.

Perfect location, excellent service, comfortable beds, spacious rooms, great amenities.

Everything was spot on.

I had an amazing stay at this hotel. The staff were incredibly friendly and welcoming, and they went above and beyond to ensure that my needs were met. The room was spacious and the beds were very comfortable. The hotel was spotlessly clean and well-maintained. The complimentary breakfast had a fresh and diverse selection of food, and the afternoon cocktail service was a great way to relax after a day of sightseeing. The location was sensational, with all the important attractions within walking distance.

Nothing that I didn't like.

Great location near Myeongdong and tourist attractions. Close to a Starbucks reserve and metro station. Helpful concierge service. Enjoyable stay with comfortable beds and excellent gym facilities. Friendly and proactive customer service staff. Airport shuttle stop at the lobby. Spacious and clean rooms. Will definitely come back.

Great location, close to shopping, food, and attractions. Clean and spacious room with comfortable beds. Exceptional staff, friendly and attentive. Amenities for children. Wonderful pool and gym facilities. a 5-star experience, perfect for family trips.

Nothing to complain about at all.

Pleasant weekend stay with great location, complimentary breakfast and late checkout. Hotel room was comfortable and well-equipped with necessary amenities.

Food quality could be better and service from staff could have been more attentive. Some areas of the hotel seemed outdated and in need of renovation.

The Westin Josun Seoul is a classic hotel with high standard services. The staff is helpful and the rooms are spacious and comfortable. The complimentary breakfast is fresh and diverse. Afternoon cocktail service is a great way to relax and recharge. The location is central, with important attractions within walking distance.

Felt right at home, nothing to complain about.

I had an amazing stay at the hotel. The location was perfect, with vibrant streets and the big LOTTE mall right next door. Myeongdong food street was just a 5-minute walk away. The rooms were spacious and modern, with a comfortable bed and blackout curtains for a great night's sleep. The staff was incredibly friendly and helpful, and the service was fast and fantastic. The hotel had a variety of restaurants offering delicious food from all over the world. I had a blast and would highly recommend the Westin hotel.

I had an amazing stay at this hotel! The room was comfortable and well-equipped, with great amenities like a robe and thick towels. The staff was incredibly polite, helpful, and made my experience memorable. The location was perfect, with a beautiful view of the city and easy access to shopping and transportation.

The morning meal could have been better with more options for kids.

During my Christmas stay, I appreciated the spacious and clean rooms at this hotel. The bathroom amenities were also of good quality. The location was a key factor for me, as it was close to both business areas and tourist attractions. Plus, the hotel offered an excellent breakfast buffet with a wide range of options.

There were a couple of downsides. The check-in process was a bit frustrating, as there was a significant wait time, even as a Platinum member.

The hotel location was great, with easy access to shopping streets and tourist attractions. The rooms were comfortable and well-appointed, with modern amenities such as USB charging points. The breakfast spread was impressive, offering a variety of options including local dishes like Bulgogi.

The hotel felt a bit outdated and could use some renovation. The breakfast area was crowded and the food selection could have been better.

The hotel is in a prime location, situated right next to the Lotte Department store, making it convenient for shopping enthusiasts. Additionally, it is close to the city center and a palace, allowing guests to easily explore the cultural attractions nearby. The room and bathroom are clean and well-maintained, providing a comfortable and pleasant stay. The staff members are polite and friendly, offering exceptional service throughout the hotel. Guests can enjoy a delicious breakfast at the hotel's restaurant, with a variety of choices available. Furthermore, the hotel offers great facilities such as a fitness center and pool, ensuring guests have a relaxing and enjoyable stay.

One aspect to consider is that the hotel breakfast might be a bit pricey for some guests, especially when inviting friends over.