Friendly Help When My Credit Cards Went Missing

Arrived at the hotel after a long journey, only to discover that my credit cards were missing. Thankfully, the staff was incredibly helpful and understanding. They offered me a cold drink and let me sit in the reception area while I contacted my credit card company. Despite the frustrating phone call, the hotel staff stayed by my side. Eventually, the taxi driver returned my cards which had fallen out in his backseat. The hotel even forgave the cost of the phone call. Their kindness and support made all the difference. I highly recommend this hotel for their helpfulness and excellent service.

Spotlessly clean. Friendly and helpful staff. Convenient location. Delicious breakfast. Comfortable and relaxing atmosphere.

Great location, helpful staff, spacious rooms, comfortable bed, spotless room/bathroom, kettle with teas.

No negatives from this place.

In my recent stay at this hotel, I was thoroughly impressed by the location close to most tourist locations. It made exploring the sights in downtown incredibly convenient. Additionally, being near the shopping area in the hamra district was a big plus. The service here was top-notch, with room service, car hire, and a helpful bell staff/porter always available to assist me. The housekeeping was excellent, ensuring my room was always spotless. I also appreciated the availability of amenities such as a mini-bar and tea and coffee facilities in my room. The attentive and friendly staff, particularly the receptionist, made me feel incredibly welcome throughout my stay.

The hotel is located in a very convenient area close to great restaurants and shops, making it easy to explore the city. The staff is friendly and accommodating, always willing to help out. The rooms are tidy and comfortable, providing guests with a relaxing stay.

Although the breakfast is good, it could use some variation after a few days. the hotel could benefit from renovations, especially in regards to the mattresses and bathrooms.

We had a wonderful stay at this luxurious hotel. The staff were extremely friendly and helpful, making us feel welcome from the moment we arrived. The location was perfect for exploring the city, with many tourist attractions and shops nearby. The room was clean and comfortable, providing a relaxing environment for us to unwind after a long day of exploring. The amenities were fantastic, including a swimming pool and a delicious breakfast with a wide variety of options. we had a fantastic experience here and would highly recommend it to anyone looking for a comfortable and convenient place to stay.

The hotel is located in the heart of the city, making it convenient to explore all that the town has to offer. It is just a short walk to the vibrant Hamra shopping street, where you can find a plethora of shops and restaurants. Additionally, the hotel is within close proximity to the sea side, allowing for easy access to beautiful beaches and scenic views.

The Wi-Fi connection in the rooms is unreliable, requiring guests to go to public areas on other floors for a better signal.