The hotel was clean, with comfortable rooms and good storage space. It was located close to everything in the city center, making it easy for us to explore shops and visit the sites. The staff were friendly and helpful, providing prompt service and assisting us with any requests. The hotel also had great facilities, including a nice pool area upstairs.

Nothing, all excellent.

This hotel is a gem in the heart of a bustling neighborhood. The staff are genuinely friendly and go out of their way to assist you. The room is clean and comfortable with nice amenities. The location is fantastic with easy access to shops and sites. I also appreciated the attention to detail with the basic amenities.

No negative aspect found. All was okay.

Great location, close to shops and attractions. Friendly, helpful staff. Clean and comfortable rooms. Excellent breakfast. Good Wi-Fi and TV channels.

The breakfast was decent and the staff were friendly. the location was convenient and close to tourist attractions.

Sorry to say, but this hotel was a total disappointment. the rooms were way overpriced for what they offered.

Our room at Hamra Urban Gardens was spacious and comfortable, providing us with plenty of space to relax. The location was fantastic, allowing us to easily explore the city on foot. We particularly enjoyed the rooftop bar and pool, offering a lovely atmosphere and great views. The breakfast provided a decent selection and good value for money.

Although the hotel wasn't a luxury experience, it was still worth the cost and met our expectations. We did encounter a minor issue with the front desk trying to shortchange us on our taxi fare, but we addressed it and received the correct amount.

Great location, near nightlife, shops, and restaurants. Clean and quiet. Exceptional service. Very safe area. Perfect swimming pool. Friendly and professional staff. Spacious and well-furnished rooms. Fantastic bar/restaurant and gym facilities.

Everything great.

As trekkers and a group of friends, we loved the spacious and spotless rooms, comfortable bedding, and ample storage. The filtered water in the room was a nice touch. The friendly and helpful staff provided prompt service. The pool area upstairs was a great spot to relax. The hotel's location near restaurants and the waterfront made it convenient for us.

Felt more than at home, no complaints.

We had an exceptional stay in this budget-friendly hotel. The location was perfect, really close to the centre and everything we needed was within reach. The room was spotless and the comfortable beds ensured a good night's sleep. The staff were friendly and went above and beyond to assist us, arranging a driver to tour the city at a reasonable price. The trendy cafe within the hotel was a plus, serving delicious food and offering a variety of options for breakfast. we enjoyed our time here!

The occasional noise from the hotel bar at night, but it wasn't a major issue.

As trekkers and a group of friends, we loved the rooftop pool and the vibrant atmosphere. The staff were friendly and helpful, making us feel welcome during our stay.

Felt like part of the family, they went above and beyond to accommodate us.

We had a fantastic stay at HUG! The traditional breakfast buffet was wonderful, the pool and rooftop bar were fantastic, and the rooms were spotlessly clean and spacious. The staff were friendly and helpful, and the location was perfect for exploring. Definitely recommend HUG for a great stay in a perfect location.

Nothing to be said.