Great location, comfortable beds, beautiful sea view, amazing Chinese New Year celebrations.

Felt extremely safe, nothing to complain about.

We stayed at a great hotel in the heart of the city, making it easy for us to explore and enjoy the local food scene. The hotel had clean and comfortable rooms, and the breakfast buffet offered a wide variety of delicious options. The staff were friendly and helpful, making our stay even more enjoyable.

Some of the staff could have been friendlier and more welcoming during check-in and in the restaurant.

Fast check-in and checkout. Clean and secure accommodations. Professional room service and housekeeping. Upgraded room for families with children. Friendly and helpful staff. Impressive customer service. Recommended.

Great location near food and attractions. Overall enjoyable stay.

Unser Aufenthalt im Hotel war großartig! Die Sauberkeit war einwandfrei und die Hotelanlagen waren top. Wir konnten ganz nah am Hotel parken und die Lage war perfekt, da wir alle wichtigen Sehenswürdigkeiten in der Nähe hatten. Das Frühstück war köstlich und das Personal war sehr freundlich und hilfsbereit.

Schwer etwas zu erwähnen, absolut fehlerlos.

The hotel is ideally located in the center of oldtown, with famous restaurants like Hameediyah, Line clear, and Sup Hameed nearby. The in-house Japanese restaurant is highly rated, and the staff, like Soon Hock, provide excellent service and assistance. The room was clean and comfortable, and the breakfast spread in the café was impressive. the location and amenities made for a pleasant stay.

Limited car park space was a minor inconvenience.

The hotel is conveniently located near the main sights of the city, making it a perfect base for exploring. The restaurant offers a delicious breakfast with a wide variety of options, including freshly squeezed lemon drink and a friendly staff. The rooms are clean and well-maintained, with warm water and comfortable beds. Additionally, the hotel provides basic amenities such as toothbrush and paste, towels, and free newspaper in the morning. The hotel is also opposite to a free bus stop for city tours, making it easy to get around.

The hotel could consider offering a firmer bed option for seniors with back pain issues, as some guests have found the soft surface bed uncomfortable.

The breakfast buffet was amazing with a lot of variety. the staff was very friendly and accommodating. the hotel is conveniently located near key attractions and transportation options. We also enjoyed the complimentary welcome drink and fruit basket in our room.

The room felt dated and could use some updating, particularly the carpet. There were also limited power outlets which were not conveniently located near the bed.

We found this place to be in a great location in the downtown area, making it easy to access anywhere. It is near everything and even has a free shuttle bus stop. The staff was amazing, with excellent service throughout. They were always willing to help, and we felt safe even as single woman travelers. The room service was also excellent, and housekeeping did a fantastic job.

The location of the hotel is unbeatable. You can easily walk to famous eateries like Sup Hameed, Nasi Kandar Line Clear, and Bee Hwa Cafe. Plus, attractions like Fort Cornwallis and Penang street arts are just within walking distance. Vegetarian and vegan-friendly options available.

Felt like treated like royalty, no complaint.

Great location, friendly staff, impressive entrance, good breakfast with variety, clean and comfortable rooms.

Nothing everything was great.

We enjoyed the fast check-in and check-out process during our romantic escape. It saved us a lot of time and hassle. The location of the hotel was superb, with plenty of interesting shops and attractions within walking distance. It made exploring the area convenient and enjoyable.

The WiFi connection was quite poor in our room, making it difficult for us to stay connected and use our devices. It didn't give us a good impression of the hotel's cleanliness standards.