Crystal Lodge, Kota Bharu (Malaysia) - Deals & Reviews

During my recent stay in this hotel, I had a great experience. The location was superb, with the hotel being situated close to the river and directly next to a high traffic street. It was incredibly convenient to explore the nearby attractions and the town area. The room was comfortable, with a clean and well-maintained bathroom. The service provided by the staff was exceptional, always friendly and ready to assist. The breakfast offered a good variety of options, and the view from the outdoor dining area was simply delightful. The facilities provided were also top-notch, with ample power points and a great LCD TV in the room.

There was one downside to my stay. The wifi speed was not as fast as I had hoped, and the connection was not stable in certain rooms.

This hotel is perfectly located in the heart of the city, making it convenient for me to explore the main market and other attractions within walking distance. The staff at reception were so friendly and went above-and-beyond to help me when I needed assistance. From the moment I arrived, their exceptional customer service made me feel welcomed and valued. The room amenities provided everything I needed, including ironing facilities to keep my clothes looking neat, air conditioning to ensure a comfortable stay, and tea and coffee facilities for that much-needed caffeine fix. The free toiletries were a nice touch, and the in-room safe gave me peace of mind knowing my belongings were secure. The television and AM/FM alarm clock provided entertainment and helped me wake up on time each morning. The dining experience here was delightful, with staff in the dining room delivering their services with a smile and a warm welcome.

I would highly recommend this place to my friends without any hesitation.