The room was spacious, comfortable, and welcoming. Staff were friendly and accommodating. The atmosphere was heartwarming. The food was tasty with a good variety.

Nothing, all excellent.

The hotel is centrally located in the heart of the city, making it convenient for traveling to various destinations. The rooms were clean, tidy, and well-maintained, providing a comfortable stay. The staff at the reception were friendly and helpful, offering great service.

Some staff members at the bar and restaurants had limited English language skills, which made communication a bit difficult. Additionally, there were a few issues with the room service food, which was a bit disappointing.

I recently stayed at Eastin Hotel in Kuala Lumpur for 2 nights. The staff was incredibly nice and the room was spacious and clean. The bed was super comfy and the cleanliness was superb. The hotel had ample indoor parking space and was conveniently located within walking distance to the MRT station. I was impressed with the helpfulness and assistance of the staff during my stay. I had a great experience and would definitely come back.

Can recommend this hotel.

Spacious rooms with comfy beds and high-pressure showers. Varied breakfast options with good value. Ironing facilities provided in the room. Helpful and friendly hotel staff. Convenient location near the highway and within driving distance to attractions like Midvalley Megamall and University of Malaya. Shuttle bus provided to nearby LRT station.

Felt completely relaxed, no reason to complain.

The Eastin Hotel Kuala Lumpur in Petaling Jaya was a fantastic stay. The room was clean and comfortable, with a comfy bed and good air conditioning. The staff were friendly and helpful. The location was convenient, with the MRT train station nearby. The hotel provided basic amenities and had strong warm showers. The in-room dining food was surprisingly tasty.

Nothing that I didn't like.

Conveniently located near public transportation with spacious and clean rooms. Friendly and helpful staff provided good service. Nice and well-maintained pool area. Quick response to requests for extra towels and water. The elevators were efficient and fast.

The staff's attention to detail, complimentary fruits, pleasant breakfast with plenty of choices, spacious room, welcoming staff, free upgrade.

No negatives.

The hotel is conveniently located near various tourist attractions and shopping malls, making it easy to explore the area. Additionally, the MRT station is within walking distance, providing easy access to transportation. It's nice to see the beautiful surroundings around the hotel. The rooms are spacious and comfortable, with a separate living area and work desk. The staff are friendly and accommodating. The breakfast spread is delicious, with freshly prepared food.

The cleanliness of the hotel can be improved.

Complementary champagne and fruit basket offered. The hotel's location is convenient, close to public transportation and shopping centers. The room comes with a nice view.

The room was dirty with dust and stains on the bedsheet. The staff is unprofessional, late on check-in, and not accommodating.

The Eastin in Petaling Jaya offered a nice view with beautiful scenery. The room was comfortable, with a king-sized bed and a spacious bathroom equipped with a bathtub. Its proximity to my business place was convenient. The hotel had a pool specifically for kids, ensuring their enjoyment. The nearby mamak stall, selling nasi lemak wrapped in banana leaves, was a hit with my kids for breakfast. The gym had a wide range of equipment and offered breathtaking views. The housekeeping service was flexible and accommodated my request to clean the room even at night.

Nothing to complain about at all.

The value for money at this hotel is great, with spacious rooms and a posh exterior. The location is convenient for work and avoids traffic jams, and the staff are friendly and welcoming.

Menu for breakfast could be improved with inclusion in the room rate.

Spacious rooms with extra lounge sofa and work desk. Two TVs and comfortable beds. Complimentary parking and delicious room service food. Welcoming staff and pleasant breakfast with plenty of choices.

The staff was extremely friendly and courteous during both check-in and check-out. The room was neat, tidy, and very spacious, with a comfortable bed. I loved the welcoming atmosphere of the hotel and the helpfulness of the staff. The location was central and convenient, close to the MRT. The porter service was also commendable, with helpful and friendly staff. Finally, I was impressed by the attention to detail from the staff, as they went out of their way to send complimentary fruits to our room after a misunderstanding.

Would recommend this hotel.

The room I initially checked into had a terrible smell, but the hotel staff promptly moved me to a different room on a higher floor, which was much better. The breakfast at the hotel was reasonably good and the location was convenient. Additionally, the hotel had good soundproofing in the rooms and a variety of TV channels to choose from.

The staff was impeccable, checking in and calling to ensure my satisfaction. Free parking and the hotel's posh appearance were a plus. The location was within walking distance to transportation and tourist attractions.

Nothing, no complaints at all.