The room was clean and comfortable, with a good selection of TV channels. The location is convenient, near the airport and a sports arena. The staff were helpful and efficient, making check-in easy. The room had plenty of electrical outlets, and there were surprise sahur facilities during Ramadan.

The Easter stay was fulfilling with lovely complimentary chocolate eggs and Easter bunnies. The hotel's location was great with easy access to local markets, shops, and restaurants. The breakfast had a variety of options to choose from. The staff was courteous and helpful.

The room had noisy air conditioning and the bed was short. The noise level on the weekends was high with events at the nearby arena.

Located near the airport and opposite the venue of my event, this hotel was a convenient choice for my group of friends. The rooms were comfortable and the bathroom was clean with all the necessary amenities. The staff provided helpful and polite service throughout our stay. We also enjoyed a delicious breakfast each morning. The hotel's facilities, such as the gym and swimming pool, were well-maintained and added to our overall experience.

The check-in process was slow due to inexperienced staff.

As a group of friends, we loved the personal touch from Mr. Roslan and his team. They made us feel like regular guests and it was a joy to come back each time. The breakfast spread was impressive, with a good mix of Western and Malaysian options that changed slightly each day. The ingredients were fresh, even the dried fruit. The addition of an espresso machine was a welcomed feature, although it would have been better if the milk was at a warmer temperature. the breakfast experience was pleasant, with the only downside being guests who coughed while selecting their food. Perhaps a sign could be placed to encourage better communal behavior. The hotel's location is a plus as it is closer to the bridge, making it easier to get back to the mainland.

Felt well taken care off, no complaints.

Receptionist greets by name, upgraded room, excellent gym facilities with city view, convenient parking with room key exit, clean room and comfortable bed with great pillows, helpful staff accommodating multiple rooms.

Can honestly say there wasn't anything not to like.

During my recent stay, I was delighted by the effort the hotel made to be eco-friendly. It's always refreshing to see a commitment to sustainability.

Good breakfast, attentive staff, clean and convenient location. Cozy room with luxurious amenities. Excellent room service and delicious food. Highly recommended for a comfortable stay.

Everything was spot on.

We recently stayed at this hotel and had a wonderful experience. The location is perfect for those attending events at the nearby SPICE Arena, which is just opposite the hotel. It's also conveniently located near the airport in Bayan Lepas, away from the usual tourist spots. The hotel offers excellent service, including room service, dry cleaning, and housekeeping. The staff is friendly and very accommodating, always ready to fulfill any requests we had.