The room was spacious, clean, and comfortable. The staff, especially Anwar and Devi, were friendly and helpful. The hotel facilities were excellent, including the dining table and chairs and the spacious apartment. The location was perfect, right in the Bukit Bintang shopping district and across from Pavilion mall. It was also conveniently located near the monorail station or Bt Bintang.

Nothing, everything was great.

We absolutely loved our stay at Pullman Kuala Lumpur City Centre Hotel And Residences. The hotel staff were extremely friendly and helpful, making us feel right at home. The breakfast spread was delicious with a wide variety of choices, including a fantastic seafood buffet. The location was perfect, just behind Pavilion Mall and with a convenient linkbridge nearby. The room service menu had a range of delicious options, and our daughter particularly enjoyed the pepperoni pizza. The high floor provided stunning views, and the pool area was a hit with the kids. a fantastic experience.

Felt immediately at home, no complaints whatsoever.

I had an amazing stay at this hotel. The renovated rooms were fantastic, providing a clean and comfortable environment. The staff, especially Sophia, who escorted us to the lounge, ensured a fast and easy check-in process while explaining the hotel's features and facilities. The location was superb, as it was just a 5-minute walk to major shopping malls like Pavilion and Times Square, as well as good restaurants in Jalan Alor.

Everything was fantastic.

The breakfast was excellent with a wide variety of options to choose from. The staff was friendly and helpful, providing great service throughout our stay. The location of the hotel was perfect, with easy access to shopping areas and tourist attractions.

Our check-in experience was very disappointing. The process took too long and the staff seemed inexperienced.

We had a great stay at Pullman! The hotel's convenient location made it easy for us to explore the shopping and dining options nearby. The room was clean and incredibly comfortable, providing a relaxing space for us to unwind after a long day of sightseeing. The staff were friendly and helpful, ensuring that we had a pleasant experience throughout our stay. We also appreciated the complimentary water bottles and early check-in option. we highly recommend Pullman for a comfortable and convenient base in KL.

As a woman traveling alone, I appreciated the friendly staff, excellent location near major malls, clean rooms, and comfortable bedding. The night manager was particularly helpful and polite. The hotel also had a pool, gym, yoga, and spa facilities for relaxation.

Felt completely relaxed, no complaints whatsoever.

I recently had the pleasure of staying at Hotel Pullman KLCC during my business trip, and I must say that the experience surpassed all my expectations. From the moment I stepped foot into the hotel until the day of my departure, the staff at Pullman demonstrated exceptional hospitality and professionalism. The rooms were spacious, well-appointed, and provided a comfortable retreat after a long day of work. The bed was incredibly comfortable, and the pillows were delightfully fluffy. The breakfast buffet offered a wide spread of different cuisines, and the food at Sedap Restaurant was simply delicious. The location was ideal, with easy access to malls and the train station. The staff, especially Mustafa and the team from Sedap, went above and beyond to ensure my stay was exceptional.

Can recommend this hotel.

Good location near popular shopping areas, spacious bed and bathroom, many USB charging ports, responsive housekeeping and room service.

Great location, clean rooms, friendly staff, nice pool/bar area, affordable restaurants.

Nothing not to like.

The housekeeping and room service were fast, with my food from room service arriving in just 20 minutes. The bed was heavenly comfortable and I even got an upgrade by paying. The location was great, right beside Pavilion Mall, Convention Center, KLCC Park, and Petronas Towers. The staff, especially Izrin, Hazel, Niza, and Jimmy on Residence Lounge Level 10. the apartment was very nice and comfortable.

Felt well taken care of, no complaints whatsoever.

I had a wonderful stay at Pullman and enjoyed the spacious room. The location was very convenient for exploring the city without needing a vehicle. The peace and quiet allowed for a good night's sleep. The hotel facilities were in good working condition, making it easy to relax and complete work online. The hotel's proximity to shopping areas and malls was a bonus. I would highly recommend this hotel for a relaxing and convenient stay.

Convenient location in the shopping district, with easy access to food and malls. Spacious and comfortable rooms with nice views and good water pressure in the showers. Friendly and helpful staff. Thank you!

Great staff, attentive and provided anniversary cakes. Nice beds and living room. Efficient and professional service. Newly refurbished foyer. Close to KLCC and Pavillion. Nice lounge. Stayed twice. Smiling staff on second stay. Extravagant hotel in Butik Bindang area. Grand lobby and smooth check-in. Well-maintained old hotel with amenities. Grand breakfast with wide selection. Recreational activities on 10th floor. Street food market nearby. Helpful staff. Spacious and clean 1 bedroom apartment. Well-equipped kitchen. Good restaurant with varied breakfast options. Excellent location across from shopping mall.

We loved the delicious breakfast with a wide variety of options, including local, Japanese, and Middle Eastern food. The location of the hotel was excellent, within walking distance to popular shopping destinations like Pavilion. It was also conveniently located near the city center and close to attractions like Petronas Twin Towers. The staff were friendly and helpful, with quick response times from housekeeping and room service. The hotel had spacious beds, big bathrooms with great smelling soap and shampoo, and plenty of USB charging ports.

Nothing not to love.

The location of the hotel was also a major plus, as it was conveniently situated near the main shopping areas. Additionally, the hotel had excellent facilities, including a kids playroom that was great for keeping the little ones occupied.

The bathroom was outdated and the bath was quite small. The curtains in the room were not very effective at blocking out the light, requiring extra effort to achieve darkness.