Great pick-up service, professional check-in, friendly and helpful staff throughout, excellent food options including authentic local dishes, stunning views from Anjung room.

The location of the resort is ideal, with easy access to the various restaurants on the property. The Di Atas Sungai Restaurant offers a fantastic dining experience, with amazing food and excellent service. The resort also organizes a range of complimentary activities, such as turtle watch, batik painting, and jungle walk, providing guests with ample opportunities to be in direct touch with nature. Additionally, the KL airport offers a comfortable waiting area for guests who have to wait for their flights.

Some members of the staff struggled with English, which could have been improved for a better guest experience.

The traditional Malay architecture is elegant, like a museum. The private pool in The House of Terengganu is perfect for hiding from the world. The dining experiences are so amazing, I almost forgot to eat.

Nothing to complain about, just perfect.

Relaxing atmosphere, amazing spa, friendly staff, beachfront unit with mesmerizing waves, exciting Kampung Sucimurni experience, romantic anniversary surprises.

Not obvious to find.

We had a truly memorable stay at this resort. The cleanliness of the rooms, grounds, and beach was impeccable. The hotel facilities were well maintained and the staff went above and beyond to cater to our needs. The breakfast spread was delicious and there were plenty of options to choose from. We also enjoyed the special evening event that allowed us to experience the local culture. The staff were genuinely polite and friendly, making us feel welcome throughout our stay.

For us, it was ideal.

Spent Christmas in a seaside paradise in Malaysia. The hotel has beautiful traditionally styled rooms and a stunning landscape. We enjoyed live entertainment, and the on-site restaurant had a fantastic variety of dishes for the holidays.

While the setting was beautiful and relaxing, the rooms could use some modern updates. We had some trouble with the air conditioning and found the WiFi to be unreliable at times.

We had an outstanding stay at this luxurious but old hotel. The location is simply breathtaking, with a stunning beach right at our doorstep. The rooms were comfortable and lavish, although some areas could use a modern touch. We enjoyed the delicious breakfast every morning, although it did get repetitive. The cold water served on the beach was a nice touch. The resort's expansive grounds provided ample space for morning walks or even jogging. The beach area was beautiful, and our kids loved spending time with the adorable cats that called the resort home. The friendly and flexible chefs at the restaurants made sure to cater to our varying tastes. The attentive service from the staff, especially Glenn and Jun, made us feel extremely welcomed. We truly felt like we were escaping to a quiet piece of paradise. I highly recommend this hotel for a memorable and relaxing experience.

An unforgettable experience awaits at this 5-star venue. The exclusive amenities are beyond luxurious and the service is impeccable. The beautiful garden area transports you to a tranquil haven where you can unwind and relax. The swimming pool is wonderful and the outdoor facilities are well-maintained. The beach access is stunning and the massage treatments are first-class. The restaurant is a gastronomic delight with a fantastic breakfast. The private facilities are exclusive and the location is perfect for a holiday filled with peace and serenity.

If I had to say one negative thing, it would be that the bathroom lacked the same exclusive feel as the rest of the room. However, this was a minor issue that was overshadowed by the overall luxurious experience and the attentive service.