Absolutely beautiful boutique hotel. Centrally located, close to everything. Cute and nicely decorated room. Refreshed every day. Stunning pool and sun decks to relax. Clean with excellent modern facilities. Easy check-in process. Responsive staff.

All was good.

I enjoyed the express check-in and check-out, the outdoor swimming pool, and the free WiFi, which were all super convenient. The garden was a nice touch too, I felt like a fancy botanist.

The private beach area turned out to be a mirage, and the paid airport shuttle was just someone attempting to sell me a questionable taxi ride. Hilarious!

Beautiful, minimal/modernist Mexican style rooms. Gorgeous, calming pool area. Helpful and fast-responding staff. Great location with everything within walking distance.

Felt welcomed, nothing to complain about.

Our stay at Aalada was worth every penny - great value for money. The room was delightful, nicely decorated and had all the necessary amenities. The location was fantastic, with restaurants, bars, and shops just a street away. The staff were friendly and communication was easy through email, WhatsApp, and their online portal.

Food for breakfast could have been better.

We had a wonderful stay at a beautiful and well-maintained property. All the staff were incredibly friendly and helpful, always going out of their way to assist us. On the first night, we accidentally locked ourselves out, but they quickly sent someone to unlock the door for us. The pool was clean and a great place to relax. The location was perfect, just a short walk to 5th Avenue but far enough away to avoid the chaos.

Nothing, everything was excellent! 👍

this beautiful boutique hotel exceeded my expectations! centrally located, close to everything, and my room was cute and nicely decorated. the pool area was stunning and peaceful. highly recommended!

Wifi was unreliable.

Centrally located just blocks from the beach and shopping, easily walkable to many activities. Once you enter the gate, it's like stepping into a quiet, clean oasis away from the bustling city center. No lobby-style check-in, so checking in from your phone saves precious vacation minutes. The hotel is easily the cleanest I've ever visited, with beautiful architecture. The Zen-like tranquility, spacious rooms, and comfy sun beds make it a dream. The room amenities such as a fridge, microwave, and coffee maker are a bonus. The communal water dispenser is brilliant. Great TV with Netflix and friendly, helpful concierge. Superb location within minutes of Coco Bongo and lots of local shops and eateries. Very clean with modern facilities, including a pool. Lovely, modern, and clean rooms within walking distance of the beach, stores, and restaurants. The staff is extremely attentive and helpful.

As a solo traveler, I absolutely loved the central location of this boutique hotel. It was close to everything, including Walmart and the bus station. The property was beautifully decorated and everything seemed new. My room on the 1st floor had a lovely balcony with a hammock and chairs. The room was cleaned daily and always smelled amazing. The aircon was quiet and worked perfectly. The highlight was definitely the stunning pool and sun decks where I could relax. It was never crowded, creating a peaceful atmosphere during the day.

I felt very comfortable during my stay, with no complaints whatsoever.

As longer term business travellers, we were impressed with the modern facilities and pool, as well as the convenient location close to Main Street and the beach. The owner's exceptional taste in decoration added a touch of elegance to the hotel. We appreciated the independence provided by the tea and coffee-making facilities and white goods in the room.

Felt like a home away from home, nothing to complain about.

The hotel's location in the centre was perfect for us. It was just a short walk from the touristy street and the bus stop. The spacious room was beautifully decorated and had great amenities like a kitchen, microwave, and coffee maker. The pool area was stunning, with plenty of sunbeds to choose from. The hotel also provided vouchers for beach club access, a nice perk.

Nothing all good.

The hotel had a great location downtown, close to transportation and the beach. The room was nicely decorated and refreshed daily. The pool area was peaceful and relaxing.

Nothing, all was good.

Nice hotel with a beautiful design, big pool for a refreshing dip, and a cozy lounge area. Great location close to attractions and a private beach area. The staff was attentive and helpful.

Oh, just a little detail, the music was insanely loud, I could practically feel it through my earplugs. But who needs sleep anyway?

Lovely rooms, with kitchen and microwave. Nice pool area and courtyard. Convenient location near shops, beach, and activities. Easy remote check-in. Beautiful architecture and clean.

My stay at Aalada was fantastic! The hotel is modern and beautifully designed. The spacious rooms had everything I needed, including internet, Netflix, and air conditioning. The pool area was gorgeous, perfect for a refreshing dip. The location was convenient, with many places within walking distance. Despite a few minor drawbacks, overall I highly recommend this hotel.

I had a fantastic stay at this hotel in Playa del Carmen. The location was unparalleled, offering the best of both worlds - a tranquil place to unwind at night and just a short 2-minute walk away from Main Street and the beach. Additionally, the hotel facilities were top-notch, with a beautiful plunge pool and comfortable cabanas to relax in. The cleanliness of the room was impeccable, and the bed was huge and incredibly comfortable. The hotel staff was also very attentive and provided great communication via email, WhatsApp, and their personal online portal.