Great location near Cancun Center and convenience stores. Beautiful beach with turquoise waters and clean sands. Great pools and stunning ocean views from the rooms. Large and modern rooms with excellent balconies. Good breakfast and friendly staff

There was nothing I didn't like.

We had the most luxurious vacation experience! the exclusive amenities here did not disappoint and our needs were met to perfection. the spa and wellness center offered an incredible full body massage and beauty treatments that left us feeling rejuvenated. We also enjoyed the live entertainment by the heated outdoor swimming pool with sun loungers and beach access.

Spacious room with great sea view. Beautiful beach location. Can't compare to other resorts since it's my first Cancun stay.

The complementary breakfast was amazing. the hotel's location was perfect as it was within walking distance to all of the major attractions. the hotel's gym was well equipped and perfect for a morning workout.

The rooms were a bit outdated and in need of some renovation. the noise level was quite high which made it difficult to get a good night's rest.

The hotel had a great selection of breakfast options for an additional fee. It was conveniently located just a 7-minute walk away from the party street where Coco Bongo is. The beach was clean and right on the hotel's doorstep. We really enjoyed having access to two pools, especially when it was raining as it provided a better alternative. The presence of an adults-only pool was a plus. The beds were comfortable, ensuring a good night's sleep.

We felt welcomed and taken care of during our stay at Altitude At Krystal Grand Cancun. We have no complaints or issues to mention.

We had a fantastic stay at Altitude! The facilities were top-notch, especially the pool area. The location was perfect, with everything we needed close by. The highlight of our trip was the amazing view from our room. The room was clean and comfortable, providing us with a much-needed rest after a long day of exploring. our experience at Altitude was excellent and we would highly recommend it to others.

The location of the hotel is very convenient, as it is only a short walk away from the Cancun Center and several convenience stores. Additionally, it is situated right by the beach, allowing for easy access to the beautiful coastline. The rooms are clean and well-maintained, and the staff is friendly and attentive. The breakfast options are varied and satisfying, providing a good start to the day. The hotel also offers great facilities, such as a nice pool area and stunning ocean views from some rooms.

The service at the hotel could be improved, as some guests experienced delays in receiving their bags and had issues with the reception responding to their requests in a timely manner.