The location is superb, with easy access to downtown and key areas of Monterrey. The office staff, especially Samuel Perez, were exceptional in their service and went above and beyond to ensure my comfort. The suite-type apartment was spacious and had ample storage space in the closets. The large balcony was a nice bonus.

There were a few minor drawbacks. The air conditioning could have been better as it was a bit challenging to cool down the room.

The office staff, especially Samuel Perez, were accommodating. Maintenance and cleaning staff efficient and friendly. Large room with spacious closets. Pantry had 4 very large shelves. Good location for visiting city attractions.

I had a great experience at this hotel. First, the location was superb, with easy access to downtown and key areas of the city. Second, the staff was extremely gentle and attentive, going above and beyond to ensure a pleasant stay. Finally, the rooms were well-equipped with all necessary amenities, including a comfortable bed and plenty of electrical outlets. I especially appreciated the fresh fruits and delicious coffee offered during breakfast, a nice touch that added to the overall value for money aspect of this hotel.

Everything was excellent and there were no major issues.

Friendly and accommodating office staff like Samuel Perez. Efficient and friendly maintenance and cleaning staff. Large suite with spacious closets and a balcony. Huge pantry with plenty of shelves. Superb location, well connected to downtown and key areas.

Can't fault anything about it.

Good location near attractions and friendly staff. Decent sized room with parking included.

Noisy room with poor soundproofing, uncomfortable bed and lack of amenities. The elevators were old and slow, and the shower was outdated and not very clean.