The location was convenient and suitable for a family trip. The parking lot staff was helpful and accommodating. The restaurant staff provided excellent service. The overall facilities were clean and well-maintained.

Nothing, all good.

Good location for a family trip. Friendly and helpful staff. Convenient parking facilities. Restaurant available on-site

There was nothing I didn't like.

We had a fantastic family trip to Camino Real Pachuca! The hotel had everything we needed to keep within our budget. The on-site parking was convenient and the staff was friendly and helpful. We also enjoyed dining at the hotel restaurant, which had delicious food and a great atmosphere. the facilities and amenities provided a comfortable and enjoyable stay for our family.

We felt immediately at home at Camino Real Pachuca and had nothing to complain about.

Clean rooms and friendly staff. Convenient location near shopping center and restaurants. Nice variety at the breakfast buffet.

Outdated rooms in need of renovation. Expensive and mediocre food at the restaurant.

I had a fantastic stay at this hotel. It was incredibly clean and had great facilities. The parking service provided by the staff was exceptional. The location was perfect as it was near the Mundo Fútbol, an interactive soccer museum, and just in front of a shopping mall. Additionally, the hotel was conveniently located near the city of Pachuca, allowing easy access to explore the charming little pueblos nearby. The breakfast provided was delicious, and the staff was friendly and accommodating.

Nothings.

Friendly staff at the parking lot and restaurant.

Felt cosy, no complaints at all.

Good location for a family trip. Friendly and helpful staff. Convenient parking facility. Excellent restaurant on-site. Family-friendly amenities. Comfortable stay for families. Good value for money

All good.

Great location right next to the convention center and soccer museum. The hotel is clean and quiet, perfect for a business trip. The rooms are comfortable with large beds and a spacious bathroom. The restaurant offers delicious food, especially the octopus appetizer. Despite some minor drawbacks, I would recommend this hotel for its convenient location and overall good experience.

Good location and suitable for families. Some extra tour facilities would be beneficial. Parking lot and restaurant staff were helpful.

We had a fantastic stay at this hotel. The location was perfect, as it was near the Mundo Fútbol, an interactive soccer museum. The hotel facilities were impressive, with clean and comfortable rooms. The parking was convenient, and the staff at the parking lot and the restaurant were friendly and attentive. The breakfast provided was delicious and had a wide variety of options to choose from. we were very satisfied with our stay.

Nothings

The accessibility facilities at Database Location were exceptional for someone with physical handicaps. The hotel provided ramps and elevators to make navigating the property easy and convenient. Additionally, the rooms were specially designed with wide doorways and spacious bathrooms, ensuring comfort for those with mobility challenges. The staff was also extremely accommodating, making sure all our needs were taken care of during our stay. We truly felt at home and included throughout our time at the hotel.

Felt at ease the whole time, absolutely no complaints whatsoever. The staff at the parking lot and the restaurant were friendly and helpful, adding to the overall positive experience at Database Location.

The hotel is conveniently located near a soccer museum and close to the downtown area with its museums and history. There is also a mall nearby for shopping. the Italian restaurant at the hotel is excellent and the staff is friendly. the rooms are comfortable and spacious, making for a pleasant stay.

Some negative aspects include the lack of assistance with luggage upon arrival, slow WiFi, and a feeling of being known only by room number. the beds could be more comfortable and the TV channels could offer more variety in English.

Good location for a family trip. Could offer more tour facilities. Helpful staff in the parking lot and restaurant.

The service at the hotel was exceptional, with friendly and helpful staff. the hotel's location next to the convention center was very convenient for my business trip. the rooms were comfortable and spacious, with large beds and bathrooms. I also liked the fact that the hotel was in good shape and well-maintained.

There were a few negative aspects to my stay. the check-in process was a bit slow, which was frustrating.

Convenient location for family trips. Parking lot and restaurant staff were helpful. Could improve with more tour facilities.