The room upgrade was appreciated and the heating system helped with the cold. The location and restaurant were enjoyable, and the staff at the counter were helpful. The invoice process was efficient.

The hotel staff at the front desk were super friendly and really helpful. We were welcomed with an amazing amenity, which was a nice touch. The location of the hotel was great, with good shopping and dining options nearby.

The restaurant in the hotel was expensive and lacked a menu in the room, making it inconvenient to order. The room itself had some issues, such as the kitchen lacking utensils and the bed being too short for my partner.

Great location, friendly staff, comfortable beds, relaxing pool area, gorgeous facilities.

Nothing, everything was great.

Nice room upgrade, helpful staff, good location, pleasant stay, delicious food.

Can't think of anything.

I had a wonderful stay at Camino Real! The room was clean and had a great view. The noise from the street was minimal, allowing me to get a good night's sleep. The recently renovated bathroom was impressive and had modern fixtures. The hotel's location was convenient, making it easy to explore the city. The staff was friendly and helpful. I had a great experience at Camino Real and would definitely recommend it.

The hotel is conveniently located in a business area, making it easy to access the bus station or the airport. Additionally, there is another tower within the hotel for added convenience. The rooms are spacious and comfortable, with soft and comfy beds. The staff at the front desk are super friendly and helpful, providing a warm welcome and exceptional service. The hotel offers a nice pool and allows early check-in and late check-out at no extra charge.

One negative aspect is the expensive restaurant in the hotel, which doesn't provide a menu in the room and charges for room service.

Upgraded room, cozy and warm with nice decorations. Great location, delicious food. Friendly and helpful staff, including helpful associate at check-in.

As trekkers and a group of friends, we loved the friendly and helpful staff, the great location, and the clean rooms. The early check-in and late check-out were a bonus, and the pool was nice too.

Felt really good, no complaints whatsoever.

We had a fantastic stay at this hotel. The staff at the front desk and valet were super friendly and really helpful. They let us check-in early and check-out late with no charge. The location is very close to the Tec and the bus station to the airport. The size of the room was great for a long stay, despite the kitchen being unable to be used. We were welcomed with an amazing amenity as we were celebrating our anniversary. we were very comfortable throughout our stay.

None.

Comfortable and spacious suites with a stunning view of the country club. The hotel's service was generally friendly and accommodating, ensuring a pleasant stay. The included breakfast was delicious. Despite a few minor inconveniences, I would recommend this hotel for its great location and overall comfort. I had a positive experience and would consider staying here again.

The complementary drinks and snacks were a nice touch, and the location is close to many attractions and restaurants. the pool was clean and well-maintained, and we enjoyed a relaxing afternoon lounging by the water.

The service was lackluster, with uninterested staff who were slow to respond to requests. the room was not properly cleaned, with dirty linens and a bathroom that was not up to par.

Rooms were clean and had good amenities, including a comfortable bed. The hotel is conveniently located in a key area of the city, making it easy to access various attractions and businesses. One advantage was the included breakfast, which was a nice bonus.

The hotel is starting to show its age, with some areas in need of renovation. The service at the bar area was lacking, with slow response times from the staff.

I recently stayed at Camino Real in Puebla and had a wonderful experience. The staff were incredibly friendly and helpful, especially the associate at the front desk. The rooms were comfortable and the beds were especially nice. The hotel facilities were gorgeous and the seasonal decorations were beautiful. The location was great for exploring the area, and the restaurant served delicious food. I had a pleasant and enjoyable stay.

I strongly recommend this hotel.

The rooms at the hotel were spacious and comfortable, with outstanding beds that provided a great night's sleep. The staff were excellent, being friendly and accommodating throughout our stay. The common areas were well-maintained and the amenities offered were hard to beat for the price. as adults, we found the hotel to be a comfortable and enjoyable place to stay.

We felt very secure during our time at the hotel and had no complaints whatsoever.

Large rooms, comfortable beds. Friendly staff, great location. Clean room, nice pool area. Could use a hot tub.