Sumiya Cuernavaca was definitely worth the money. The room was cozy and comfortable, and the hotel's location was perfect for exploring the area. The staff treated us like VIPs, going above and beyond to ensure a great stay.

Breakfast delights could be improved with more variety and better quality options.

We stayed at Sumiya for a couple of nights and had a fantastic time. The hotel's Japanese architecture and beautiful landscape were breathtaking. The staff were friendly and the rooms were clean. They went above and beyond to bridge the language barrier when needed. I had a small mishap with overpaying for room service, but the honest server quickly rectified the mistake. The dinner at the hotel was delicious with great service. The property was very green and the spa experience was unforgettable. a wonderful stay with amazing staff.

Recommend this hotel.

The gardens at Sumiya were absolutely stunning, a true oasis of beauty. We enjoyed strolling through the well-maintained grounds and taking in the peaceful atmosphere. The Oriental design of the buildings added an extra touch of charm to the overall experience. Additionally, the gym and large pool were perfect for staying active during our stay.

The hotel grounds were absolutely stunning, with beautiful gardens and authentic Japanese-style buildings. the location of the hotel was also great, offering easy access to key attractions in the area. Additionally, the staff was friendly and helpful, providing excellent service throughout my stay.

There were a few aspects that disappointed me. the rooms were outdated and in need of renovation.

Beautiful gardens, nice room, excellent breakfast, well-sanitized. Impressive reception, friendly staff, great beds, good Japanese restaurant. Lovely heated pool.

Nothing it is perfect.

The hotel's beautiful Japanese-style home is re-built into a hotel, with stunning gardens and a fantastic restaurant. The location is great, offering a relaxed atmosphere. The comfortable and clean rooms, along with the well-kept grounds, provide a pleasant stay. As vegetarians, we appreciated the great food options and excellent restaurant service.

Felt fine, nothing to complain about.

The staff was friendly and honest, bridging language barriers. Lovely landscapes, helpful staff, beautiful grounds with fascinating history. Peaceful location, good gym, large pool, well-furnished rooms.

Nothing to dislike.

Clear mask rules for employees and guests, ensuring safety. Beautiful location with Japanese-style green areas. Friendly staff, working to bridge language barrier. Honest staff, returning to correct overpayment mistake. Impressive property with rare plants, exotic birds, swimming pool, and elegant Japanese restaurant.

Exotic paradise, amazing atmosphere! the hotel's beautiful gardens and Japanese, style architecture provided a truly unique and romantic setting for my Christmas getaway. the weather in Morelos state was perfect for enjoying the swimming pool and soaking up the sun. the food at both restaurants was absolutely delicious, and the Sunday brunch was not to be missed. Plus, the renovated rooms were stylish and comfortable, making my stay even more enjoyable.

There were a few drawbacks to my experience. the prices of items in the mini bar were extremely expensive, making it feel like a rip, off.

My stay at the hotel was truly worth every penny. The room was fantastic, and the value for money was undeniable. The location was perfect, surrounded by stunning gardens, and the staff treated me with utmost kindness and warmth throughout my stay.

When it comes to breakfast offerings, the only thing that could have been better was the lunch at the pool restaurant. The quality of the food ly low and the service was slow.

I was amazed by the breathtaking beauty of the hotel, with its stunning Japanese-inspired architecture and meticulously manicured gardens. The attention to detail was truly impressive.

I had a wonderful dining experience at the Sumiya restaurant. The food was delicious and although it was a bit pricey, the quality of the dishes justified the cost.

Surrounding gardens beautiful. Room and breakfast buffet nice. Everything well sanitized. Nice pool facilities. Updated rooms.

I had an amazing stay at this beautiful hotel tucked away in the lush surroundings. The architecture and gardens were truly stunning. The spacious rooms were comfortable and had all the necessary amenities. The breakfast buffet was delicious with a wide variety of options. The staff made me feel like a VIP guest throughout my stay.

I recently stayed at Sumiya for a few days and had a fantastic experience. The hotel is truly 5 stars, with impressive gardens showcasing rare plants and exotic birds. The swimming pool is great, and the reception and entrance are stunning. The rooms are spacious and comfortable, with great beds. The staff is friendly and provides excellent service. The Japanese restaurant offers a delicious selection of dishes in an elegant setting. If I return to Cuernavaca, I will definitely choose Sumiya again.

I do recommend this hotel.

The staff was friendly and honest, bridging the language barrier. Beautiful gardens and well-sanitized rooms. Fascinating history, peaceful location with good climate. Clear mask rules, safe environment. Planning to return soon. Special thanks to Rodiver for excellent service.

Everything great.