The hotel is located on the Southwest coast of the Island, away from the more popular areas. It provides a quiet and secluded atmosphere, perfect for those seeking tranquility. The rooms are spacious and clean, with comfortable beds and air conditioning. Guests have access to two beach clubs, offering beautiful views and a variety of foods and drinks. Breakfast is included, and the staff is helpful and kind.

The WiFi connection may be unreliable.

The room was spacious and clean, with comfortable beds and air conditioning. The staff was friendly and helpful, providing tips and assistance throughout our stay. The location was convenient, allowing easy access to popular attractions and beaches. Additionally, we enjoyed the added benefit of access to beach clubs where we could relax and enjoy the waterfront.

We experienced some issues during our stay, including noise disturbances and outdated bathroom appliances. There were also instances where we did not have water in the morning, which was inconvenient.

The hotel was clean and had excellent facilities. We had easy access to the beach through a nearby beach club where breakfast was also served. The staff were friendly and helpful.

Nothing to be said.

The hotel had two complementary acts that made my stay enjoyable: free breakfast and shuttle service to the airport. It was located in a great area with easy access to the beach and nearby attractions. The room was comfortable with all the necessary amenities.

The customer service was lacking. The staff was not very friendly and did not go out of their way to make my stay more comfortable.

We loved our stay here. The hotel was spotless and had great facilities. The location was perfect, just a short walk to the beach and a beach club across the street where breakfast was served. The staff was amazing, always friendly and helpful.

All was perfect.

Our stay at Casa Azul Maya was exceptional. We received top-notch service from Damien and his colleagues who went above and beyond to fulfill our needs. The housekeeping was excellent and the location was peaceful with easy access to the beach and fun water activities. The pool was great and we enjoyed the stunning view during our morning runs.

The food for breakfast could have been improved.

Located in a secluded area, with a stunning pool and friendly English-speaking staff. Clean and spacious rooms. Huge breakfast delivered to your room. Nearby beach clubs offer additional breakfast options and beach access.

Amazing staff, friendly and helpful. Waited until midnight to check us in. Helped with renting a golf cart and even offered to pay until we could withdraw cash. Delicious breakfast at a beach bar with clear blue water and snorkeling. Clean room, daily cleaning service. Well-maintained property.

Felt spoilt, no complaints whatsoever.

Cute room, helpful staff, access to nearby club with pool, deck, and ocean. Spacious and clean room, comfy bed, aircon, and fans. Access to two beach clubs with water sports. Good breakfast at Kin Ha, amazing island. Friendly and professional staff, great beach club across the street. South location away from the busy north. Thanks to Angel and Damien for their assistance.

The room at Casa Azul Maya was beautiful with a stunning view of the surrounding buildings. The location of the hotel was convenient, especially with the nearby beach club. The staff, especially Damien, provided exceptional service and made our trip even more memorable with their recommendations and friendly demeanor.

Damien - helpful, kind, great. Spacious and clean room. Comfy bed, aircon, fans. Access to two beach clubs. Quiet location in the south. Outstanding customer service. Amazing breakfast. Nice and clean room

Nothings.

Friendly and helpful staff, late check-in accommodated, delicious breakfast, clean room, access to beach amenities.