The value for money at this hotel was great, and the room was comfortable with daily cleaning and fresh towels. The location was perfect with a mall and movie theater just a 3-minute walk away, and the staff were amazing and helpful.

The breakfast offerings could be improved with more flavor and seasoning in the food.

Great location near a mall and amenities. the breakfast buffet was amazing, with a wide variety of delicious options. the staff were friendly and provided excellent service.

The hotel felt a bit dated and could use some updating. the bathroom had a sewer smell that was unpleasant and didn't go away.

Great shuttle service, friendly staff, clean rooms with fresh towels and bedding, convenient location near mall and movie theater.

Liked everything.

The hotel had spacious and beautifully decorated rooms with modern facilities. the staff was polite and helpful. the hotel also had sports and other facilities like a gym, fitness center, tennis court, and sauna. the breakfast buffet was good.

The location of the hotel was in an industrial area with limited places to hang out nearby. the room access keys malfunctioned frequently, requiring frequent trips to the front desk to get them replaced.

The room was clean and spacious with all the amenities I needed. I particularly enjoyed the delicious breakfast with a wide variety of choices. The hotel staff were helpful and provided great travel tips. I would recommend this hotel for business travelers.

I had a fantastic stay at this hotel in the Tlalnepantla area north of Mexico City. The cleanliness of the rooms and hotel facilities was impressive. There was ample parking available, which was a relief. The staff was incredibly friendly and provided great service. Additionally, the location, although away from any shops or restaurants, was very convenient for my needs.

Absolutely nothing to say about dislikes.

As trekkers and a group of friends, we loved the convenient location of Crowne Plaza Hotel. Just a 3-minute walk away, there was a mall and movie theater, making it easy for us to grab snacks and catch a flick. The hotel also provided a daily cleaning service, ensuring our room was always fresh with clean towels and bedding. The staff was absolutely amazing and helpful, making our stay even more enjoyable. Plus, our room was comfortable, equipped with a heat/AC unit, which although a bit noisy.

Felt at ease, nothing to complain about.

I recently stayed at a hotel in the Tlalnepantla area north of Mexico City, and it was a great location for my business trip. The hotel was just a short distance away from my office, making my daily commute much easier. The room itself was spacious and comfortable, with all the necessary amenities. The bathroom was clean and well-maintained, providing a refreshing experience. The hotel staff was friendly and accommodating, ensuring a pleasant stay. The breakfast buffet offered a variety of delicious options to start the day off right. the hotel provided a convenient and enjoyable experience for my business trip.

I did notice that the hotel could use some modernization in terms of its decor and facilities.

Conveniently located close to restaurants and shopping centers, this hotel was a great choice for our romantic getaway. the room was clean and comfortable, with a spacious bed and a great shower. We enjoyed the variety of food offered in the hotel's restaurant, as well as the convenient airport shuttle service that allowed us to relax and enjoy our stay even more.

The hotel lacked atmosphere and charm, making it less ideal for longer stays. the Wi-Fi was incredibly slow, which made it difficult to connect our devices and plan our activities in the area.

Breakfast was good, but the buffet service was slow. The order your own breakfast option had tasty food, but the cook was overwhelmed with orders. The shuttle service to the airport, provided 7 hours after checkout, was excellent in terms of attitude and efficiency. The cook's workspace for taking orders was cramped.

As trekkers and a group of friends, we loved the convenient location of Crowne Plaza Hotel. Just a 3-minute walk away, there was a mall and movie theater, making it easy for us to grab snacks and catch a flick. The hotel also provided a daily cleaning service, ensuring our room was always fresh with clean towels and bedding. The staff was absolutely amazing and helpful, making our stay even more enjoyable. Plus, our room was comfortable, equipped with a heat/AC unit, which although a bit noisy, helped us sleep soundly.

Felt at ease, nothing to complain about.

We had a delightful stay at this luxurious hotel. The location in the industrial area was perfect for our needs, and the service provided by the staff was exceptional. From the room service to the bell staff and housekeeping, everyone went above and beyond to ensure our comfort and satisfaction. The shops/commercial services on-site were convenient, and the medical facilities service provided peace of mind. We also appreciated the airport shuttle, which made our travel arrangements hassle-free. The rooms were well-appointed with amenities such as an in-room safe, mini-bar, and free toiletries. The soundproofed rooms ensured a peaceful night's sleep, and the garden furniture allowed us to relax and enjoy the beautiful surroundings.

We recommend this hotel to anyone looking for a luxurious and comfortable stay. The breakfast service was a bit slow, but the quality of the food made up for it.

Great shuttle service, friendly staff, good breakfast selection , clean rooms.

None.

Shuttle service provided with great attitude and efficiency. Breakfast options were good, although some delays in replenishing trays and receiving cooked-to-order food due to limited staff. a satisfactory stay with attentive service.

I recently stayed at the Crowne Plaza in Tlalnepantla for a week-long business trip. The hotel was beautiful and my room was cleaned daily with fresh towels and bedding. The location was great, with a mall and movie theater just a 3-minute walk away. I felt safe throughout my stay and the staff were amazing and helpful. The room itself was comfortable, with a convenient heat/AC unit. The noise actually helped me sleep better. I also had a positive experience with the shuttle service to the airport.

Can't recommend highly enough this hotel.