We had a great stay at Del Carmen, En El Centro De Tuxtla. the staff was very helpful throughout our visit. They accommodated my special request at dinner and assisted me at the breakfast buffet. the room was clean and spacious, and the hotel's location was convenient, close to bars, restaurants, and a park. the breakfast offered a good variety of options, including vegetarian choices. the front desk staff was friendly and welcoming, even when we arrived late at night.

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The room was spacious with a large bathroom, providing ample comfort. We were impressed by the beautiful patio, perfect for winding down after a day of exploring. The staff was highly professional and went above and beyond to accommodate our needs. We also appreciated their flexibility when we needed to check out slightly later. we had a pleasant and relaxing stay at this hotel.

Staff was helpful, accommodating waiter, assistance at breakfast, prompt service for toilet paper, negotiated lower taxi fare.

Everything was fantastic.

I recently stayed at Hotel Del Carmen in Tuxtla Gutierrez for a few nights and I couldn't be happier with my experience. The staff at the Front Desk were incredibly friendly and went above and beyond to make my stay enjoyable. The location of the hotel was perfect, within walking distance of Marimba Plaza, the Cathedral, and various restaurants. The breakfast at the hotel was delicious, with options like Chilaquiles and Hot Cakes. The rooms were spacious, clean, and the A/C worked well. I had a fantastic stay and would definitely return.

Couldn't recommend this hotel more.

The hotel staff was extremely professional and helpful. The rooms were spacious and quiet, with comfortable beds. The bathroom was large and the showers were excellent. The hotel had a great patio where you could relax. The staff was very flexible and accommodating when I needed to check out late.

Felt truly spoiled, no complaints.

Everything was fine. Clean, spacious room. Good breakfast, great location. Helpful staff.

It was all superb.

We had a pleasant experience at this hotel. The room was comfortable and very clean, with nice decor and lots of plants. The neighborhood felt safe and we enjoyed exploring it. The staff were very helpful and ordered a taxi for us, which arrived on time. Although we didn't have breakfast, the options seemed tasty. Despite a few minor drawbacks, I would recommend this hotel overall.

The hotel had a good location, close to bars, restaurants, and a park. It was also a short distance from the colectivos station and the airport. the room was clean and spacious, and the breakfast offered a good variety of options, with tasty coffee and juice.

There were some noise issues during my stay, with loud alarms and noise from the lobby being audible in my room. Additionally, there were guests playing music at loud volumes in the courtyard, and the staff seemed reluctant to address the issue.

Secure car parking. Efficient reception staff. Clean room with double and single bed. Helpful and accommodating staff. Good breakfast buffet. Comfortable and spacious room. Professional and friendly staff. Flexibility with late check-out due to flat tire.

Couldn't find any faults at all.

Convenient location near city center and marimba park. Private parking available one block away. Helpful and accommodating staff. Breakfast buffet with Mexican food options. Clean rooms with comfortable beds and functioning air conditioning.

The staff was helpful and accommodating, good location near restaurants and attractions, clean and comfortable rooms, delicious Mexican breakfast options, pleasant courtyard in the center.

Couldn't stay longer.

Pleasant interior and design, friendly personnel, great price and location, hot water.

Nothing, all was good.

The hotel is conveniently located in the city center, making it easy to access various tourist points in Tuxtla. It is just a short walk to the main shopping plaza and there are several restaurants nearby.

The hotel lacks wifi, which can be quite inconvenient for travelers who rely on internet access.

The hotel's location is convenient, near a park in the center of town. The check-in process was efficient, and the night receptionist was helpful. The room was spacious, with a comfortable bed and a large bathroom. The breakfast offered a good variety of hot dishes and other options. Appreciated the free purified water on the first floor.

The hotel was very clean and had excellent facilities. I particularly enjoyed the delicious breakfast options and the helpfulness of the staff. The location was perfect, as it was within walking distance to the main shopping plaza, a cafe with a stunning view of the city at night, and several restaurants. Everything was conveniently close by.

Nothing, all excellent.