The staff goes above and beyond to provide exceptional help and service.

Felt extremely welcomed, with nothing to complain about.

As a satisfied guest at El Santuario, I stayed for a week to relax and unwind. The facilities were beautiful, creating a true sanctuary atmosphere. The view from the bedroom was calming, and having a private pool inside the room was a fantastic luxury. The climatized pool area was also a nice touch. Additionally, there were many activities available to enhance my stay, both free and at a cost. The spa services were amazing, and the overall view from the hotel was worth every penny.

I would be happy to recommend this hotel.

This hotel has everything I needed for a relaxing weekend outside Mexico City. The location, right next to the lake, provided stunning views that made me feel like I was on a tropical getaway. The hotel facilities were top-notch, with a private pool in the room that was perfect for a romantic dip. The staff were friendly and efficient in handling the check-in process. The cleanliness of the hotel was impeccable, and the breakfast offered a delicious start to the day.

Everything great.

I stayed at this lovely hotel for a romantic getaway and it was absolutely perfect. The private pool in the room was like a warm bath with a stunning view of the lake. There was no wifi in the room, which allowed for plenty of alone time and relaxation. The hotel's architecture and facilities created a sanctuary-like atmosphere, and the view from the bedroom was calming. The hotel staff were attentive and the location had a great view of the lake. The restaurant served delicious food that was beautifully presented.

Would recommend this hotel.

The restaurant, location, and personnel are nice. People are attentive. The view to the lake is great. The food is delicious and presented nicely. The views, pool, and lake access are amazing. The building and structure are gorgeous. The staff is nice. The buffet breakfast is good. The views are beautiful. The possibility to do archery and other activities is cool. The bed has a good mattress.

The view is absolutely breathtaking. The hotel facilities are clean and well-maintained. The staff is helpful and friendly. The check-in process was smooth and efficient.

Nothings.

Beautiful facilities, calming view, private pool, nice pool area, many activities.

Nothing that I didn't like.

Spacious rooms, private pool, beautiful view, great spa, friendly staff.

Nothing at all.

I recently stayed at a beautiful resort in Valle de Bravo for a relaxing getaway. The staff at this tranquil hotel was nice and the property itself was simply stunning. The buffet breakfast provided was delicious, and the views from the hotel were absolutely breathtaking. The spacious rooms, complete with a private pool and lounge area, offered a spectacular view of the lake. The resort also offered great yoga classes and a terrific spa with amazing massages. The restaurant had a lovely atmosphere and the staff were attentive, friendly, and efficient. it was a wonderful experience for a relaxing vacation away from the city.

Would recommend this hotel.

Beautiful lake view, spacious rooms, helpful staff, delicious food, relaxing atmosphere.

There was nothing I didn't like.

Spectacular view. Archery and other cool activities. Spacious and beautifully decorated rooms. Helpful and attentive staff

Not one thing.

The restaurant, personnel, and location are superb. Attentive staff, delicious food, and beautiful lake view. Private pool in the hotel room is a fantastic addition for a romantic getaway or alone time. Archery and other activities available. Comfortable bed with a good mattress. Amazing view from the pool. Clean facilities and good Wi-Fi. Perfect for couples.

All was perfect.

I got great value for my money at this resort. The room was spacious, beautifully decorated, and even had a private pool. The location was perfect, with a stunning view of the lake. The staff treated me like royalty and were always attentive and helpful.

Breakfast option could be improved with faster service.

I recently stayed at El Santuario Resort & Spa for a few days and I was incredibly pleased with my experience. The hotel's architecture is absolutely stunning, and the view from my room was breathtaking. The location of the hotel was perfect - not crowded, allowing for a peaceful and relaxing stay. The in-room pool was a great amenity, and I thoroughly enjoyed the amazing view it offered. The spa service was top-notch, enhancing my overall experience. I can honestly say that the view alone was worth the money spent.

I do recommend this hotel.

The view from the pool is amazing! The restaurant is good, everything is clean, good Wi-Fi, there is meditation music everywhere which turns makes the place super calm. This place is magical!

Felt like it was our own home, no complaints at all.