I always return for outstanding service and amenities. Staff rescued my forgotten items once. It suits me perfectly with Wi-Fi, pool, beach access, fitness studio, spa. This place has it all. Can't wait to return for Christmas!

Emporio in Cancun offers a delightful all-inclusive plan with three meals included, ensuring convenience and relaxation throughout the stay. The room with a terrace and a view of the Caribbean Sea was simply fantastic. It provided the perfect space to unwind and enjoy the stunning scenery. having a suite with a kitchen and separate dining and seating area enhanced the overall comfort and made it feel like a home away from home.

While my stay at Emporio was largely pleasant, the slight downside was the limited food variety at the buffet, which did not live up to expectations. The Italian restaurant experience was also disappointing, with subpar food quality and an unwelcoming atmosphere.

As low-budget travelers, we really enjoyed the affordable convenience store at the hotel entrance and the local bus stop right outside the hotel. The included breakfast exceeded our expectations and the pools and bars were a great option for a relaxing day in. The staff was friendly and helpful, and we found plenty of room at the beach, pool, and restaurants.

Felt like home, no complaints at all.

The beach here was amazing! Crystal clear waters and soft sand made it perfect for relaxing and taking in the beautiful views. The staff were also very friendly and helpful, always willing to assist with any questions or concerns. Plus, the location of the hotel was ideal, with easy access to nearby attractions and amenities.

That the beach was a bit rocky, so be careful when walking in the water. , the hotel lobby and entrance could use some improvement as they didn't leave a great first impression.

Our stay at Emporio was overall enjoyable and we had a great time celebrating our engagement. The staff understood our concerns and promptly moved us to a new room with better air conditioning. They handled Hurricane Grace well, ensuring the safety and comfort of all guests. The view of the ocean from our room was breathtaking.

There were a few issues during our stay, such as outdated room decor and low water pressure. We also had some communication difficulties with the staff, as not all of them were fluent in English.

I recently stayed at Emporio Cancun, which was a convenient transit option as it is located just 20 km away from Cancun. The hotel offers stunning views of the Caribbean Sea from the terraces, making it a great place to relax and take in the beautiful surroundings.

The bar staff's demanding attitude for tips was a slight inconvenience and took away from the overall experience.

We had an amazing time at Emporio! The staff went above and beyond to accommodate us, especially Alex P and Nacho who led a fantastic stretching class. They even moved us to a shaded location for our comfort. The resort had beautiful pools and bars, perfect for relaxation. I highly recommend this hotel.

We loved the location of this place as it is right on the beach. The service provided by the staff was fantastic, especially the room service. The hotel also had a great selection of activities to do in-house such as table tennis, billiard tables, and water sports.

Highly recommended for family members.

I recently celebrated New Year's at a hotel in Cancun and had a fantastic experience. the breakfast buffet was amazing, offering a wide variety of delicious options to start the day. Secondly, the hotel's location was perfect. It was conveniently situated close to the beach, making it easy to enjoy the beautiful ocean views and take part in water activities. Lastly, the hotel had excellent WiFi, which was crucial for staying connected and sharing my holiday moments with family and friends.

There were a few aspects that could be improved. some parts of the hotel looked a bit dated, but I was informed that renovation works were underway.

I chose this hotel for attending a business forum because it provides excellent conference facilities, including a spacious conference space, which was perfect for our meetings and presentations. The staff was accommodating and made sure everything ran smoothly, from setting up the audiovisual equipment to providing catering services.

One service that I missed for my work was the availability of a business center with printing and copying facilities.

I had a fantastic stay at this hotel. The beach area was perfect, with clean and well-maintained pools. The hotel facilities were great, and I particularly enjoyed the in-house restaurant. The breakfast was fantastic, with a wide variety of options. The staff was wonderful, from the pleasant gentleman who checked me in to the considerate room cleaning staff. The location was ideal, far enough away from the hustle and bustle of the city center but still conveniently located. I loved that the famous Captain's Cove restaurant was just a short walk away. Transportation was a breeze, with a bus stop right outside the hotel.

Nothing to complain about at all.

This hotel is really worth the visit. The location on the beach is fantastic, just a few steps to the water and you'll be in paradise. The staff are very friendly and professional, making sure you feel comfortable all the time. You'll never get hungry as the breakfast is amazing with a great selection to choose from. Besides, the rooms with a fantastic view are worth every penny. I especially loved the kitchen in the room, it gives you the perfect opportunity to cook some delicious meals with fresh ingredients from the local market.

All was great, nothing to complain about.

I recently stayed at Emporio in Cancun for a relaxing beach getaway. The location was fantastic, with breathtaking views of the sea from the higher floor rooms in tower I. The staff were friendly and attentive, making my stay even more enjoyable. The breakfast was delicious, although there were a few minor service hiccups. The beach was clean and peaceful, with plenty of chairs and shade available. The rooms were spacious and comfortable, with modern decor and all the necessary amenities. The on-site supermarket was convenient, and there were also great dining options nearby.

Recommend this hotel.

The spacious rooms with breathtaking sea views were amazing, and the staff made me feel at home. Despite construction noise, I enjoyed the pools and beach bar serving tasty burgers and salads. Overall a great stay.

Spacious rooms with glass-enclosed jacuzzi. Sparkling pools & well-cleaned beach. Attentive staff & strong drinks. Great value for money. Good transportation options.