From the moment we arrived at the hotel, we were impressed by its character and charm. The spacious rooms provided a great view of the lovely courtyard, which was lined with a variety of amenities such as shops and restaurants. The hotel's layout was simple and easy to navigate, ensuring a hassle-free experience. The location, although not the most exciting, was safe and convenient for exploring the city. The attentive staff went above and beyond to make our stay extra special, making us feel like royalty. I highly recommend this top-notch hotel experience.

Great location, close to museums and parks. Intimate and classy ambiance. Superb buffet breakfast at the restaurant.

Outdated property and small swimming pool and gym. Inconvenient access to bar and restaurant.

Feeling pampered and spoiled at this refined and elegant hotel! The staff was warm, genuine, and truly passionate about their work. The modern and creative atmosphere of the hotel perfectly complements the vibrant city. I loved how the hotel is conveniently located near major attractions and the subway, making it easy to explore the city. The beautiful rooms and public spaces added to the luxurious experience.

The staff seemed disorganized and didn't make an effort to welcome guests or make them feel at home. I was also charged for breakfast, even though it was meant to be complimentary.

The location of the hotel is exceptional, right next to a beautiful park and in an almost purely business area. The staff was incredibly friendly and helpful, accommodating us for an early check-in and providing a large room with a beautiful courtyard view. The breakfast area was stunning, and the hotel facilities were top-notch.

Nothing for me.

The impeccable service at Four Seasons made our stay truly exceptional. From the moment we arrived, the staff went above and beyond to ensure our needs were met. The concierge, Julio César Becerril, was incredibly knowledgeable and helped us plan our activities and dining experiences, including arranging a fantastic guide for our city exploration. The hotel itself is upscale and modern, with spacious rooms and a beautiful courtyard. We also appreciated the attention to detail, like the special touches in the room for Christmas. we had a five-star experience and would highly recommend this hotel.

Beautiful hotel, spacious rooms, classy and comfortable, amazing bar and courtyard, delicious food and cocktails, English-speaking staff.

All good.

Conveniently located near museums, parks, and restaurants. Lovely garden courtyard for work or dinner. Fun bar experience, like a lounge/club. Delicious room service cheesecake and best almond croissants. Amazing staff. Will definitely return.

Spacious rooms, classy and comfortable. Wonderful bar with great cocktails. Attentive and pleasant staff. Lovely courtyard and restaurant.

Nothing all excellent.

Our recent stay at the Four Seasons in Mexico City was absolutely wonderful! We were there for a week-long vacation and the hotel exceeded our expectations in every way. The staff was incredibly helpful and friendly, and the location was perfect. The bed was slightly softer than I prefer, but still very comfortable. The bathroom was spacious and enjoyable to use. The room service was prompt and efficient. We also loved the beautiful courtyard and the restaurant, Zanaya. our experience at the Four Seasons was superb and we would definitely return!

We highly recommend this hotel.

Located in a prime area, this hotel offers a convenient base for business travelers, with a park nearby for relaxation. The main restaurant receives exceptional reviews, serving delicious meals. The spacious rooms and comfortable beds ensure a restful stay. The attentive staff provide excellent service, going above and beyond to accommodate guests' requests. Additionally, the beautiful courtyard and pool add to the hotel's charm and relaxation options.

Some guests have noted that the food in other restaurants within the hotel needs improvement.

The private car service is a great way to explore the city. The garden courtyard is a peaceful spot for work or dinner. The bar has a lively atmosphere. Room service cheesecake and almond croissants are amazing. The staff is friendly and helpful.

The location was excellent, with easy access to museums, parks, and restaurants. The staff was outstanding and the service was top-notch. The room, although slightly dated, was clean and sufficient. The hotel facilities, including the pool and spa, were excellent. The bathroom was large and enjoyable. Room service was prompt and efficient.

Felt almost like at home, no complaints whatsoever.

The staff went above and beyond, welcoming us with champagne and truffles. They even offered a room upgrade and comped us lunch while we waited. Great customer service! The hotel's garden courtyard is perfect for dining under the stars, and the bar is surprisingly lively. The room service cheesecake and almond croissants are a must-try. The location is convenient for exploring the city, with museums within walking distance. The breakfast selection is delicious and the pool and spa area are well-maintained.

Felt relaxed, no complaints.

The room was spacious, comfortable, and well-designed. The location was perfect, being close to Chapultepec Park and convenient for exploring the city. Another advantage was the excellent service provided by the staff, who made us feel like VIPs and even gave us special treats to celebrate our 10th anniversary.

The restaurant and bar had limited seating in the winter months, which meant we had to eat breakfast outside in the cold. Additionally, there was construction work outside the hotel that caused noise disturbances throughout the night.

I had an amazing stay at this hotel! The staff was incredibly friendly and helpful. They welcomed me with champagne and truffles and even offered to upgrade my room. The lobby and garden were beautifully designed, and the fresh smell in the lobby was lovely. The room service was prompt and efficient. the service and attention to detail were exceptional.

Felt like part of the family, no complaints.