The grounds were beautifully maintained and there were so many amenities provided. The spacious and clean villas were a delight, with everything in working order. The breakfast included was one of the best we've had in Mexico. We highly recommend this hotel. we had a remarkable experience and are grateful for our stay at Hacienda San Francisco Tzacalha.

The grounds and buildings were stunning, and the staff was friendly and helpful. We enjoyed the complimentary bicycles and exploring the extensive grounds. the location was also great, being only 20 minutes away from the beach.

The room we initially received was not the best, but the staff quickly moved us to a better location when we expressed our dissatisfaction. It would have been nice to have more information about the history of the property and its original buildings.

I recently stayed at a luxurious and comfortable hotel along a picturesque, tree-lined pathway. The service was impeccable, with friendly staff who made me feel right at home. The room was spacious and well-maintained, with ultra-comfortable beds and towels. The bathroom had the best hot water and water pressure I've experienced in Mexico. The hotel also offered a delicious breakfast, perfect to start off the day. The setting of this place felt like stepping back in time, adding to the charm and tranquility. There were also plenty of activities and attractions to enjoy during my stay, making me wish I had booked for more than one day.

I highly recommend this hotel to all.

I recently had the pleasure of staying at this luxurious hotel and I must say, I was blown away by the experience. The location, nestled along a tree-lined cobbled pathway, provided a serene and tranquil atmosphere that was perfect for relaxation. The rooms were incredibly spacious and the beds were so comfortable - I felt like I was sleeping on a cloud. The hotel also offered a range of amenities, such as free Wi-Fi, a swimming pool, and a game room, that kept me entertained throughout my stay. The staff were friendly and helpful, always going above and beyond to ensure that I had everything I needed. I especially enjoyed the delicious breakfast that was included with my stay - it was the perfect way to start my day.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The level of service, the quality of the facilities, and the overall experience far exceeded my expectations.

We had an amazing stay at this hotel. Cleanliness was top-notch, with well-maintained grounds and beautiful decorations throughout. The hotel facilities were impressive, offering a range of activities including walking tours, horseback riding, swimming, game room, bicycles. The staff was friendly, helpful, and knowledgeable. The breakfast included was one of the best we've had, and the room was large and lovely. The location, though off the beaten path, provided a unique and breathtaking experience.

None.

Breathtaking gardens, unique facility, large and lovely room. Amazing grounds. Remarkable restaurant staff. Best breakfast in Mexico. Lots to see and do - walking tours, horseback riding, swimming, game room, bicycles. Spacious and clean villas with hot water and excellent pressure. Highly recommended.

Beautiful grounds and well-maintained buildings. Friendly and knowledgeable staff. Good food and plenty of activities available. Spacious, clean villas with working amenities. Excellent breakfast and remarkable restaurant staff.

The hacienda was beautifully restored. Peaceful and serene atmosphere. Friendly and knowledgeable staff. Plenty of activities and amenities. Spacious and well-decorated villas. Great food. Tranquil and beautiful location. Lots to see and do.

Couldn't find any faults at all.

Dream-like setting, friendly and helpful staff, ultra comfortable beds and towels, best hot water and pressure in Mexico, fantastic food, loads to see and do.

Was all great.

Wow, what an amazing romantic escape we had! the beautiful gardens and unique facilities were breathtaking. We were able to explore the grounds on complimentary bicycles and enjoyed swimming in the pool. the staff was very helpful and knowledgeable, and we also appreciated the walking tours and massage services. We were pleasantly surprised by the excellent restaurant and delicious food. Plus, the location was perfect - just a short drive from the beach.

The presence of mosquitoes, but it's understandable considering the tropical location. the lack of comfortable loungers in the villa was a bit disappointing.