The value for money at this hotel was great. The room was comfortable and had good AC. The location was perfect, walking distance to the Malecon and Zócalo. The staff was friendly and attentive throughout our stay.

The only improvement I would suggest for breakfast selection is to offer more variety.

Our stay at Hotel Baluarte was like stepping into a time machine back to the 50s, in the best way possible! The retro furniture gave the room a unique charm, and while it may not be luxurious, it provided great value for money. The location was fantastic, with easy walking access to the Veracruz port. I truly appreciated their assistance. The hotel also offered convenient amenities such as a nice restaurant, clean rooms, and effective air conditioning. a delightful experience!

Couldn't recommend this hotel more.

Great location, just across from a historical landmark and close to the Malecon and handcrafts market. the hotel is clean and well-maintained, with polite staff. the room was modern, clean, and functional, with good lighting and nice towels. the bar and restaurant had good prices and decent quality.

The reception staff had a rude and unhelpful attitude, with a I could care less mentality. the hotel lacked proper amenities such as free wireless internet and a hairdryer.

Convenient downtown location. Clean rooms with basic furniture. Good value for money. Restaurant serves tasty meals. Comfortable beds and secure atmosphere.

The location was convenient, with beautiful surroundings and a short walk to the Veracruz port. The hotel had a clean pool and a good quality restaurant with reasonable prices.

N/A

It's cheap, centrally located, and clean. The beds are comfortable and the rooms are spacious. As a group of friends, we felt safe and enjoyed the amenities like the TV and air conditioning. we had a pleasant stay and loved being able to walk to popular attractions like the Malecon and Zócalo.

Felt very special, no complaints at all.

The hotel has a nice pool and the room was quiet at night, allowing for a peaceful sleep. The location is fantastic as it is close to the port, seafront, and town, making it convenient for exploring. Additionally, it is within walking distance to the bus station, hospital, and dentists, which was convenient for me. The hotel also had good plugs, with plenty of them, and I enjoyed dining at their restaurant.

I totally recommend this hotel.

The location was perfect, within walking distance to all the attractions I wanted to visit. The room was clean and although the bed was a bit small, it was still comfortable. I appreciated the air-conditioning in the room, especially during the hot weekend. The TV even had English channels, which was a nice surprise. The hotel also had a pool, although it was a bit crowded when I went.

I do recommend this hotel.

Great location near the malecon and zocalo, perfect for exploring the city. Clean and well-maintained hotel with a lovely interior. Enjoyed being able to walk to the malecon and zocalo easily

Some front desk staff were not very friendly. Powdered creamer instead of fresh milk in the restaurant's coffee.

The location of this hotel is terrific, as it is across the street from the Baluarte de Santiago and within walking distance to the Malecon and the Gran Café de la Parroquia. You can easily explore the center of the city without being too close to the seaport and its unpleasant smells. The staff are friendly and attentive, ensuring that all basic amenities in the rooms are in good working order. The rooms themselves are clean and quiet, with a very good shower and a nice view of the castle from some windows.

All aspects of this hotel were satisfactory.

Great location, walking distance to attractions. Clean room, comfortable bed. Good variety of English channels on TV. Crowded pool. Convenient indoor parking. Effective air conditioning.

The hotel had a nice pool on one of the upper floors, which was a great spot to relax and cool off. the staff at the hotel were friendly and accommodating, making our stay a bit more pleasant. Additionally, the location of the hotel was convenient, with several restaurants and shops within walking distance.

The hotel was quite run down and in need of renovations. the rooms were outdated and could use some refreshing.

The location is amazing! I could easily walk to all the major attractions in the city center. The hotel facilities were clean and well-maintained. The parking was convenient and available for free. The staff were incredibly helpful and accommodating.

Nothing at all.

I had a fantastic stay at this hotel. The cleanliness was top-notch, with the rooms being impeccably clean and well-maintained. The hotel facilities were excellent, especially the free parking, which was a huge plus for me. The location was perfect, right in downtown and just a few blocks away from both the Malecon and the Gran Café de la Parroquia. The staff were incredibly helpful and accommodating, especially when I made a mistake with my booking. The hotel is also conveniently located near transportation options, making it easy to explore this city.

Not obvious to find.

Provides towels, shampoo, and free parking. The beds are big and comfortable, and as two women travelling alone, we felt very safe. The room is spacious with a TV, air conditioning, and there is also a restaurant with a weekend breakfast buffet. The location is convenient and quiet, with the option to walk to the Veracruz port.

Felt looked after, nothing to complain about.