During my Christmas stay, there were two standout aspects of the hotel that I particularly enjoyed. the breakfast service was excellent, with attentive staff who provided great service. Secondly, the location of the hotel was key for me, with convenient access to nearby attractions and amenities. Additionally, I appreciated the fact that the hotel had a supermarket just across the road, making it easy to grab any necessities or snacks during my stay.

One aspect that I disliked during my stay was the lack of knowledge from the staff regarding transportation services available near the hotel. It would have been helpful if they were more aware of alternative options like KOLORS or URBAN, which provide direct services to Mexico City.

The room was amazing - clean, comfortable, and had everything I needed, including a coffee machine. The location was convenient, close to the train station and within walking distance of the historic center. The staff was friendly, helpful, and spoke English. I had a fantastic experience at this hotel.

The only thing that could make the morning meal better was improving the breakfast options. The fruit was dry and the coffee didn't taste good.

The hotel's location was very convenient, close to everything we needed for our city trip. There were plenty of shops nearby, including a large department store and a Starbucks across the street. It was also recommended to us as a great location for visiting family, as it was just a 5-minute walk from our daughter's apartment. the staff was friendly and helpful, especially in arranging transportation to nearby towns.

The beds were a bit hard and the double beds were on the smaller side. Additionally, the bar didn't have any beer available for sale, which was disappointing.

I had a fantastic stay at the hotel recommended by my daughter. The location was perfect, just a 5-minute walk from her apartment. The king-size bed ensured a comfortable night's sleep, and the separate sink area made getting ready in the morning a breeze. The internet worked well, and the lobby was cozy for waiting. The attached gift store had everything we needed. The staff was helpful in arranging private transportation. I highly recommend this hotel.

Lovely stay at a conveniently located hotel. The friendly bellboys were always ready to assist with a warm welcome. The rooms were a good size with a spacious shower, and housekeeping staff were lovely. The attached Sanbornes restaurant and bar were handy, although service could be improved. I would recommend this hotel for a pleasant and comfortable stay.

A comfy bed and spacious room made my stay at La Joya absolutely delightful. The staff was friendly and spoke English, providing excellent customer service. The WiFi was strong, and the bathroom was clean with all the necessary amenities. I highly recommend this hotel for a pleasant stay.

We loved the beachfront location! The hotel was just a short walk away from the beautiful coastline, perfect for those wanting to be close to the beach.

Felt incredibly lucky to have found this gem, nothing to complain about.

Convenient location near train station and centro historico. Spacious room with hard but comfortable bed. Clean bathroom with amenities. Friendly and helpful staff who speak English. Strong WiFi. good value for the price paid.

The staff at the hotel were very accommodating and friendly, always ready to assist with any requests or questions we had. the location of the hotel was excellent, with easy access to nearby attractions and amenities. One of the best aspects was the delicious breakfast served at the hotel, providing a great start to our day.

The beds in the hotel were quite hard and uncomfortable, making it difficult to get a good night's sleep. Another downside was that the double beds in the rooms were on the smaller side, which was a bit inconvenient.

We had a great stay at a hotel in Pachuca. The location was convenient, close to the train station and within walking distance of the historic center. The room was spacious and comfortable, with a large bed and enough closet space. The staff were extremely friendly and helpful, providing excellent service throughout our stay. The WiFi connection was strong, which was important for us. we had a positive experience and would recommend this hotel.

There were a couple of drawbacks, such as the breakfast options being disappointing and the hotel only having one working elevator. However, these were minor inconveniences compared to the overall positive experience.

Clean, spacious, friendly staff, comfortable room, good television channels.

Absolutely nothing to say about dislikes.

I really got my money's worth at this hotel. The room was incredibly comfortable, with cozy beds and great pillows. The location was convenient, near shopping centers and restaurants. The staff were friendly and helpful, from the folks at the front desk to the room cleaners. I'd definitely come back and recommend it to friends.

The breakfast menu could use some improvement. The lack of options and the quality of the food didn't match the overall experience.

During my Christmas stay, I loved the convenient location of this hotel. It was situated near a mall and even connected to a department store, which made it easy to shop for any essentials I needed. Additionally, there was a pharmacy within walking distance, which was a great convenience. One of the best aspects of the hotel was the super fast internet. I was able to stay connected and stream my favorite holiday movies without any issues.

Although I enjoyed my stay, I did have a few minor complaints. one of the elevators was not working properly and in need of repairs.

I recently stayed at La Joya and had a fantastic experience! It was just a one-night stay, but the beds and pillows were incredibly comfortable, giving me the best sleep I've had in a long time. The room was impeccably clean, exceeding my expectations. The staff, although quiet, were friendly, especially the bellboy who was super helpful. The hotel's location was convenient, with a short walk to the train station and a manageable distance to the city center. a great value for the price!

Would recommend this hotel.

I stayed at La Joya for one night and had the best sleep in a long time. The beds and pillows were incredibly comfortable. The room exceeded my expectations with its cleanliness, and as a clean freak, this meant a lot to me. The staff, although a bit quiet, were friendly enough. The bellboy was super friendly and helpful. The hotel's location was great, as it was quiet and surrounded by many restaurants and facilities.

100% Recommend this hotel.